[hobbit] Route/Netstat Crashing and/or Ipconfig Not Working = Purple results

[Odinn]

This sounds like an issue with the client, not the server.
 --


Jim Sloan


Just remember, today is the day you thought tomorrow was going to be yesterday.




________________________________
From: Birney Jr Joe-FJB047 <fjb047 at motorola.com>
To: hobbit at hswn.dk
Sent: Thu, January 14, 2010 8:46:16 AM
Subject: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working = Purple results


Folks,
we have three dell power edge 2950s that are running a Win2k3 OS as well as the Citrix Xenapp (version 5.0). What we see is that Hobbit will report the basic test purple (CPU, Disk, Mem, ect) after some time has pasted. When we logon to the systems we usually see a crash message saying that either route.exe or netstat has crashed. Checking the task manger on these boxes shows we can have a mix of netstat and route.exe still running (some times its just one, other there are 2 or more instances, or just one of them running, ect). Looking at the event viewer we will usually see: 
The agent stats generated this event message : failed to execute ipconfig /all   
But no other error indications on those boxes. And of course when we run this ipconfig command it works all the time for us. The simple fix is to kill any an all netstat.exe, route.exe and cmd windows they tried to run and then the servers go back to green. Problem is they will only last for some time until they go purple. And the time it takes is random. Finally we have 6 other Citrix servers all configured in the same manor that do NOT exhibit this behavior.

So any ideas on how to find out why netstat/route keep crashing?

Thanks!  
Jb 


      
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