[xymon] Is setting high importance on alert emails possible?

Thu Dec 23 15:48:14 CET 2010

Excellent!  Thank you!  Works great.

From: Ralph Mitchell [mailto:ralphmitchell at gmail.com]
Sent: Wednesday, December 22, 2010 9:53 PM
To: xymon at xymon.com
Subject: Re: [xymon] Is setting high importance on alert emails possible?

OK, going out on a limb here (I've never used paging...) maybe BBCOLORLEVEL is "red" because that's the color the service just recovered FROM??  The xymon-alerts man page includes this line in the list of enviroment variables passed to the script:

     RECOVERED      Is "1" if the service has recovered.
So, the script would become:

#!/bin/bash

if [ "$RECOVERED" -eq 1 ]; then
  STATUS="RECOVERED"
else
  case $BBCOLORLEVEL in
    red)
      STATUS="CRITICAL"
      ;;
    yellow)
      STATUS="WARNING"
      ;;
    purple)
      STATUS="stopped reporting"
      ;;
    *)
      STATUS="unknown status"
      ;;
  esac
fi

MESSAGE="To: $RCPT
Subject: $BBHOSTNAME $STATUS
Content-Type: text/plain
X-Priority: 1 (Highest)
X-MSMail-Priority: High

$BBALPHAMSG"

echo "$MESSAGE" | sendmail -t
exit 0

You might even want to consider changing the Subject line to include the service name:

     Subject: $BBHOSTNAME $BBSVCNAME $STATUS

Ralph Mitchell

On Wed, Dec 22, 2010 at 10:24 AM, Nordquist, Daniel <Daniel.Nordquist at orlandohealth.com<mailto:Daniel.Nordquist at orlandohealth.com>> wrote:
Can anyone tell me why this does not change the status on a "recovered" email?  It sends the recovered email and says the test is OK (up), but does not change the subject line.

#!/bin/bash

case $BBCOLORLEVEL in
  green)
    STATUS="RECOVERED"
    ;;
  red)
    STATUS="CRITICAL"
    ;;
  yellow)
    STATUS="WARNING"
    ;;
  purple)
    STATUS="stopped reporting"
    ;;
  *)
    STATUS="unknown status"
    ;;
esac

MESSAGE="To: $RCPT
Subject: $BBHOSTNAME $STATUS
Content-Type: text/plain
X-Priority: 1 (Highest)
X-MSMail-Priority: High

$BBALPHAMSG"

echo "$MESSAGE" | sendmail -t
exit 0

From: Ralph Mitchell [mailto:ralphmitchell at gmail.com<mailto:ralphmitchell at gmail.com>]
Sent: Tuesday, December 21, 2010 3:49 PM

To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: Re: [xymon] Is setting high importance on alert emails possible?

I haven't tested it, but something like this ought to do it:

#!/bin/bash

case $BBCOLORLEVEL in
  red)
    STATUS="CRITICAL"
    ;;
  yellow)
    STATUS="WARNING"
    ;;
  purple)
    STATUS="stopped reporting"
    ;;
  *)
    STATUS="unknown status"
    ;;
esac

MESSAGE="To: $RCPT
Subject: $BBHOSTNAME $STATUS
Content-Type: text/plain
X-Priority: 1 (Highest)
X-MSMail-Priority: High

$BBALPHAMSG"

echo "$MESSAGE" | sendmail -t
exit 0

Ralph Mitchell

On Tue, Dec 21, 2010 at 12:43 PM, Nordquist, Daniel <Daniel.Nordquist at orlandohealth.com<mailto:Daniel.Nordquist at orlandohealth.com>> wrote:
Thank you!

I'm a noob at this so I'm not familiar with how to format a script.  Can you point me to a good page where I can see some examples?

From: Ralph Mitchell [mailto:ralphmitchell at gmail.com<mailto:ralphmitchell at gmail.com>]
Sent: Tuesday, December 21, 2010 11:46 AM
To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: Re: [xymon] Is setting high importance on alert emails possible?

There's an email header that needs to be inserted.  Here's an example:

   http://techonthenet.com/unix/high_priority.php

You'll need to change your alert config to use SCRIPT instead of MAIL, then write a script to pick up the relevant info from the environment variables listed in the xymon-alerts help page.  You don't need to write everything to a file, just use a big echo statement and pipe it through sendmail.  The blank line between the headers and the message body is important...

Ralph Mitchell

On Tue, Dec 21, 2010 at 10:15 AM, Josh Luthman <josh at imaginenetworksllc.com<mailto:josh at imaginenetworksllc.com>> wrote:
I think if it's available with the command Henrik made it would have
been documented.  If not documented, I'd count on it not existing.

What you'll probably need to do is call upon your own script to send
the email and you can change that with whatever mail command you use.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Dec 21, 2010 at 10:11 AM, Nordquist, Daniel
<Daniel.Nordquist at orlandohealth.com<mailto:Daniel.Nordquist at orlandohealth.com>> wrote:
> Hey all, I doubt I can do this but maybe someone knows a trick...
>
>
>
> I'd like to be able to send email alerts with a high importance flag based
> on the alert color and/or specific server or service that is down.
>
>
>
> Is there any way to do this?  I've scoured the man pages but can't find
> anything.
>
>
>
> Thanks,
>
> Dan
>
>
>
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________________________________
This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: postmaster at orlandohealth.com<mailto:postmaster at orlandohealth.com> .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

________________________________
This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: postmaster at orlandohealth.com .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.
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