hobbit not sending on email alerts

[Paul Ehrenreich]

Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I seem to
be having a weird issue with hobbit not sending out email alerts. I have the
following rules set up (emails changed to protect the innocent). I did have
macros setup for this and I thought it was part of the problem, but it was
not.

PAGE=oracle
        MAIL email1 at test.com  SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED
        MAIL email2 at test.com SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED

 I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1
oracle which is a host on  my oracle page  and it shows that the rules match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state Paging
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL email1 at test.com
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" email1 at test.com'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL
email2 at test.comSERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" email2 at test.com'


I verified that my server can send mail out by sending a test message using
mailx to myself and I did receive it. I even took my troubleshooting a step
further and ran tcpdump on the network interface looking for anything going
to the remote mail server and saw SMTP traffic when i sent my test message,
but not my hobbitd_alert --test message. At this point I am scratching my
head. Is there is anything in hobbit to debug why messages are not being
sent out? I tried looking at some of the hobbit and postfix logs, but
nothing really indicated any problems.

The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0

Thanks for the help!

-Paul
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