[hobbit] Alerting table in the info screen

[Henrik Stoerner]

Hi Greg,

the alert configuration in BB was horrible. You've provided an
excellent example yourself: I cannot tell from that display what will
happen when a critical "disk" event happens (at least, not without 
re-reading the BB docs, which I have no intention of doing).

The Hobbit alert config tries to be a lot more flexible, but at the 
same time much easier to understand (so there's a better chance you'll 
get it right). And the info-column display also tries to be crystal
clear: It's obvious that I will NOT get an alert when the "disk" status
goes red, because it only sends alerts for the "network" and "temp"
columns.

It won't change. Tell your users it's WYSIWYG 1).


Regards,
Henrik

1) http://en.wikipedia.org/wiki/WYSIWYG for those readers who aren't old
enough to recognize this acronym.


On Sun, Jul 22, 2007 at 04:46:05PM -0400, shea_greg at emc.com wrote:
> Hi Henrik,
>  
> Thanks for the reply.  A couple of more things if you don't mind, because I trust you gave me
> the answer, but maybe I wasn't clear in my question.  I've added a little table below that represents
> what I was asking.  I think what you told me was that in Hobbit, if the service does not appear in the
> table, then it is implied that it will not alert.  That's Ok, I get that, but I'm being asked by the
> pointy hair bosses, why they can't see the exceptions, like they do now with BB and BBGen.  If I'm
> missing something in my configuration, great, please point me in the right direction.  If it's not intended
> to look similar, would it be difficult to add?
>  
> Thanks again
> -Grs-
> Gregory R Shea
> EMC Corporation
>  
> BB with BBGen3.6
> ___________________________________________________________________
> | Services | Ex.Services | Weekdays | Time   | Recipients         |
> |----------+-------------+----------+--------+--------------------|
> | All      |             | All days | 0000-  | trap-10.10.10.10:0 |
> |          |             |          | 2359   |                    |
> |----------+-------------+----------+--------+--------------------|
> | network  |             | All days | 0000-  | mail1 at emc.com:120  |
> | temp     |             |          | 2359   | mail2 at emc.com:120  |
> |----------+-------------+----------+--------+--------------------|
> |                            Exceptions                           |
> |----------+-------------+----------+--------+--------------------|
> | cpu      |             | All days | 0000-  | trap-10.10.10.10:0 |
> |          |             |          | 2359   |                    |
> |----------+-------------+----------+--------+--------------------|
> | All      |             | All days | 0000-  | monitoring at emc.com |
> |          |             |          | 2359   |                    |
> |----------+-------------+----------+--------+--------------------|
> 
> Hobbit 4.2.0
> ____________________________________________________________________________________________
> | Service | Recipient     | 1st Delay | Stop After | Repeat | Time of Day | Colors         |
> |---------+---------------+-----------+------------+--------+-------------+----------------|
> | network | mail1 at emc.com |     -     |      -     |   2h   |      -      | yellow,red     |
> |         |---------------+-----------+------------+--------+-------------+----------------|
> |         | mail2 at emc.com |     -     |      -     |   2h   |      -      | yellow,red     |
> |---------|---------------+-----------+------------+--------+-------------+----------------|
> | temp    | mail1 at emc.com |     -     |      -     |   2h   |      -      | yellow,red     |
> |         |---------------+-----------+------------+--------+-------------+----------------|
> |         | mail2 at emc.com |     -     |      -     |   2h   |      -      | yellow,red     |
> |---------|---------------+-----------+------------+--------+-------------+----------------|
>