[hobbit] Critical Systems view loading problem

[Gary Baluha]

Actually, one more thing to add...  I take it back, there was an alert
status change between when it was working and when it wasn't, and it is now
again not working correctly.  Also, I just recalled that if I zeroed out the
contents of the hobbit-nkview.cfg file, the Critical Systems page started
working again (albeit it with no alerts showing up).

On Dec 24, 2007 11:09 PM, Gary Baluha <gumby3203 at gmail.com> wrote:

> As I previously posted, I get this problem every now and then as well.
> About a month back, the Critical Systems page suddenly become useless when
> it became stuck with that "Internal Server Error" issue.  My co-worker came
> across an apparent fix that the file permissions for the hobbit-nkview.cfgfile were wrong, and the --debug option in
> hobbitcgi.cfg for hobbit-nkview.cfg was preventing the page from loading.
> This now appears NOT to be the case, because the eternal Internal Server
> Error problem is back.  It seems it was just coincidence that he made the
> changes when the Critical Systems page started working again.
>
> Also, while I was in the process of typing the above section, it appears
> the Critical Systems page is working again.  I made absolutely no changes to
> anything during this time.  Unfortunately now, as before, I cannot determine
> any causal relationship.  Additionally, unlike Tracy's problem below, it
> doesn't appear to be related to the alerts that are showing up either (I can
> confirm that no alert statuses changed while I was writing this).
>
> I'm going to have to go with Tracy's assesment that it is a pointer issue
> as pointed out.  I do recall during my programming days of incorrect pointer
> usage in the code causing intermittent and non-reproducible errors
> occuring...  Unfortunately, it's been a while since I've programmed in
> C/C++, and I would have to spend a while with the code to see if this really
> is the issue, and how to fix it.  All I know is, it sounds plausible.
>
> Anyone else have any ideas, or am I just going a little off the deep end
> with this (which is quite possible)?
>
>
> On Sep 17, 2007 4:43 PM, Tracy Di Marco White <gendalia at gmail.com> wrote:
>
> > On 9/7/07, Henrik Stoerner <henrik at hswn.dk> wrote:
> > > On Thu, Sep 06, 2007 at 09:30:58PM -0500, Tracy Di Marco White wrote:
> > > > I'm getting an "Internal Server Error" and the error log shows
> > > > "Premature end of script headers: hobbit-nkview.sh".  My problem
> > seems
> > > > to be related to a test being yellow right now, and right now being
> > > > outside of the parameters of when the machine/test combo is
> > critical.
> > > > If I change the critical time for the event from "|W:0800:1700|" to
> > > > "||", the critical systems page comes up fine.  If I put the time
> > > > constraints back, the page fails to come up again.  It started
> > failing
> > > > after 1700, although I didn't notice it for about 15 minutes.  Is
> > > > anyone else seeing this problem?
> > >
> > > Interesting, it does sound like a bug. Could you send me that line
> > from
> > > the hobbit-nkview.cfg file ?
> >
>
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