[hobbit] Duration reset on status change

[Henrik Stoerner]

In <BAY130-F27256BE7B86074DCCF21E3BADC0 at phx.gbl> "Patrick Vaughan" <patrick_a_vaughan at hotmail.com> writes:

>I need to send an Email if a test is yellow, and escalating pages if it
>is red.  My problem is that a test went yellow over the weekend when
>nobody was checking Email, then in the middle of the night went to red.
>Which caused techs, backup techs, managers, and the CEO to be paged
>because the duration was over 24 hours.

>Is there any way to reset the duration counter when the state changes.
>Instead of just when the state changes from green?

No.

The problem with this is that you'll get tons of alerts if a status
is wobbling just around the red threshold.

I do understand your predicament with the current way alerting works,
but right now I haven't found the optimum way of doing it.


Regards,
Henrik