[hobbit] Unexpected service response

[Lowery, Michael]

Michael Lowery, MCSE/CCNP
Allied Technology Group, LLC.
501.372.4909 ext. 223
Yes, the strange thing is that they all give the 501 error, except
Exchange servers, which give a 502 response.  They all were returning
the 220 message, in the banner, though.

I have changed the smtp test to the following, and I get green, no
flapping between Yellow and green anymore in the history files either.

Is the test just wrong by default, or should I be concerned that I had
to change it from the default?

 [smtp]
   send "ehlo hostname.domainname.com\r\nquit\r\n"
   expect "220"
   options banner
   port 25

-----Original Message-----
From: Thomas [mailto:tlp-hobbit at holme-pedersen.dk] 
Sent: Friday, June 10, 2005 2:32 PM
To: hobbit at hswn.dk
Subject: Re: [hobbit] Unexpected service response

Have you tried to do a telnet to the host on port 25 and type the 
commands to see the responce ?

Br Thomas

Lowery, Michael wrote:

>Well, I've upgraded to Hobbit 4.0.4 and I'm still having smtp testing
>issues.  I'm hoping someone can help me figure out why this is
happening
>and guide me in the right direction.
>
>The problem is that I get Yellow results for a host that I'm running
the
>smtp test on.  The server is running postfix and I thought that
>information might be relevant, but it apparently isn't.  This is
>happening on all my smtp servers, but this is the only host that
remains
>Yellow.  The others are always green, but have the same symptoms in
>their history files.
>
>The error I get is "Unexpected service response" on the hobbit page.
>
>In bb-services I have:
>[smtp]
>   send "mail\r\nquit\r\n"
>   expect "220"
>   options banner
>   port 25
>
>In the hist file for the hosts, I get messages like the following:
>
>Wed Jun  8 23:20:11 2005 yellow 1118290811 38
>Wed Jun  8 23:20:49 2005 green 1118290849 262
>Wed Jun  8 23:25:11 2005 yellow 1118291111 38
>Wed Jun  8 23:25:49 2005 green 1118291149 262
>Wed Jun  8 23:30:11 2005 yellow 1118291411 38
>Wed Jun  8 23:30:49 2005 green 1118291449 263
>Wed Jun  8 23:35:12 2005 yellow 1118291712 20405
>Thu Jun  9 05:15:17 2005 green 1118312117 302
>Thu Jun  9 05:20:19 2005 yellow 1118312419 30
>Thu Jun  9 05:20:49 2005 green 1118312449 268
>Thu Jun  9 05:25:17 2005 yellow 1118312717 33
>Thu Jun  9 05:25:50 2005 green 1118312750 267
>Thu Jun  9 05:30:17 2005 yellow 1118313017 33
>Thu Jun  9 05:30:50 2005 green 1118313050 268
>Thu Jun  9 05:35:18 2005 yellow 1118313318 32
>Thu Jun  9 05:35:50 2005 green 1118313350 268
>Thu Jun  9 05:40:18 2005 yellow 1118313618 31
>Thu Jun  9 05:40:49 2005 green 1118313649 269
>Thu Jun  9 05:45:18 2005 yellow 1118313918 31
>Thu Jun  9 05:45:49 2005 green 1118313949 272
>Thu Jun  9 05:50:21 2005 yellow 1118314221 100607
>Fri Jun 10 09:47:08 2005 green 1118414828 297
>Fri Jun 10 09:52:05 2005 yellow 1118415125 10
>Fri Jun 10 09:52:15 2005 green 1118415135 292
>Fri Jun 10 09:57:07 2005 yellow 1118415427 20
>Fri Jun 10 09:57:27 2005 green 1118415447 279
>Fri Jun 10 10:02:06 2005 yellow 1118415726 31
>Fri Jun 10 10:02:37 2005 green 1118415757 268
>Fri Jun 10 10:07:05 2005 yellow 1118416025 44
>Fri Jun 10 10:07:49 2005 green 1118416069 256
>Fri Jun 10 10:12:05 2005 yellow 1118416325 49
>Fri Jun 10 10:12:54 2005 green 1118416374 251
>Fri Jun 10 10:17:05 2005 yellow 1118416625 56
>Fri Jun 10 10:18:01 2005 green 1118416681 244
>Fri Jun 10 10:22:05 2005 yellow 1118416925 1202
>Fri Jun 10 10:42:07 2005 green 1118418127 299
>Fri Jun 10 10:47:06 2005 yellow 1118418426 55
>Fri Jun 10 10:48:01 2005 green 1118418481 244
>Fri Jun 10 10:52:05 2005 yellow 1118418725 61
>Fri Jun 10 10:53:06 2005 green 1118418786 243
>Fri Jun 10 10:57:09 2005 yellow 1118419029 62
>Fri Jun 10 10:58:11 2005 green 1118419091 239
>Fri Jun 10 11:02:10 2005 yellow 1118419330 11
>Fri Jun 10 11:02:21 2005 green 1118419341 286
>Fri Jun 10 11:07:07 2005 yellow 1118419627 25
>Fri Jun 10 11:07:32 2005 green 1118419652 273
>Fri Jun 10 11:12:05 2005 yellow 1118419925 41
>Fri Jun 10 11:12:46 2005 green 1118419966 259
>Fri Jun 10 11:17:05 2005 yellow 1118420225 51
>Fri Jun 10 11:17:56 2005 green 1118420276 249
>Fri Jun 10 11:22:05 2005 yellow 1118420525 10703
>
>Any help is greatly appreciated.
>
>Thanks,
>Michael
>
>-----Original Message-----
>From: Lowery, Michael 
>Sent: Tuesday, June 07, 2005 8:00 AM
>To: hobbit at hswn.dk
>Subject: RE: [hobbit] Unexpected service response
>
>Ok, this may have been a stupid question, I don't know.  But after
>further investigations, I see that this happens quite a bit on the
other
>SMTP servers as well, they just report it occasionally and not long
>enough for me to be notified.  There is only one host that constantly
>reports this.  
>
>Is there something I should change in the way the test works to avoid
>getting the "Unexpected service response" message?
>
>
>Thanks,
>Michael
>
>
>-----Original Message-----
>From: Lowery, Michael 
>Sent: Monday, June 06, 2005 1:51 AM
>To: hobbit at hswn.dk
>Subject: [hobbit] Unexpected service response
>
>I've never had a problem with the SMTP test before.  Now, testing a
>postfix mail server, I get a Yellow alert, and the page says:
>
>Service smtp on mail.domain.com is not OK : Unexpected service response
>
>
>501 Syntax error in parameters or arguments
>
>
>
>I can telnet to port 25 on this server with no problems from the hobbit
>server, I get a 220 message upon connect.  Here is exactly what I get
>(names and IPs changed to protect the innocent).  So what can be the
>problem here?
>
>[root at hobbit etc]# telnet mail.domain.com 25
>Trying 20.30.40.51...
>Connected to adsl-20-30-40-51.dsl.hometown.isp.net (20.30.40.51).
>Escape character is '^]'.
>220 SMTP service ready
>
>Thanks,
>Michael
>
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>  
>


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