[hobbit] purple page grouping & alert acknowledgment
Henrik Stoerner
henrik at hswn.dk
Sun Feb 27 17:27:38 CET 2005
On Fri, Feb 25, 2005 at 02:03:50PM -0500, Tom Georgoulias wrote:
> Henrik Stoerner wrote:
>
> > > 1. This may be a dumb question, but I'm gonna ask it anyway. Should I
> > > expect to be able to take the ACK code in purple pages and use it with
> > > the acknowledge alert feature?
> >
> >Yes, that's the idea.
I tried it now, and ack'ing a purple status seems to work ok. I'll see
if it stops sending me alerts.
> It seems that when I acknowledge a red/yellow alert, the trend chart is
> not updated during the acknowledgment time period, but resumes after the
> time period is over (without using any of the data that would've been
> collected during that time). Is that also expected?
Ack'ing should not have any influence on whether data is collected or
not. What matters is if there are any updates - if the host is down,
you obviously won't be getting any new reports, and then the graphs
won't update.
> Also, how can I unacknowledge a host, if I fix a problem before the time
> that I estimated it would take?
You cannot, but the acknowledge should clear automatically as soon as
an OK status arrives.
Regards,
Henrik
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