purple page grouping & alert acknowledgment

[Tom Georgoulias]

Couple of things:

1.  This may be a dumb question, but I'm gonna ask it anyway.  Should I 
expect to be able to take the ACK code in purple pages and use it with 
the acknowledge alert feature?  I've been experiementing with turning 
off big brother on a client and causing purple pages, but using the ACK 
code in the emails does not prevent purple pages from continuing, nor 
does my explanation get recorded into the acklog.  ACK works for red & 
yellow, though.

2.  I could've sworn that I had read about the ability to merge all the 
purple alerts into a single email or behavior that did that 
automatically, but I can't seem to find it in the docs.  Is that 
possible?  Where can I read up on how to use it?  I'd love to get a 
single alert if a client goes purple  that can use a single ACK code to 
disable pages.

Tom