[Xymon] BBWin client not appearing in server

[Root, Paul T]

It is telling you the issue:

can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.


Seems like a strange place for a config file.

From: Jaime Kikpole <jkikpole at cairodurham.org>
Sent: Tuesday, May 21, 2019 12:50 PM
To: xymon at xymon.com
Subject: Re: [Xymon] BBWin client not appearing in server

I have some additional information.  I changed the logging level from 3 to 4, restarted the service, and the logs now show the following.

2019/05/21 13:45:47 [INFO]: bbwin is started - using central configuration
2019/05/21 13:45:47 [DEBUG]: [cpu]: cpu review started
2019/05/21 13:45:48 [DEBUG]: [cpu]: cpu review ended
2019/05/21 13:45:48 [DEBUG]: [disk]: drive string C:\
2019/05/21 13:45:48 [DEBUG]: [disk]: drive string D:\
2019/05/21 13:45:48 [DEBUG]: [disk]: drive string E:\
2019/05/21 13:45:48 [DEBUG]: [disk]: drive string F:\
2019/05/21 13:45:48 [DEBUG]: [filesystem]: start AgentFileSystem::InitCentralMode
2019/05/21 13:45:48 [DEBUG]: [filesystem]: checking file C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg
2019/05/21 13:45:48 [INFO]: [filesystem]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.
2019/05/21 13:45:48 [DEBUG]: [msgs]: start AgentMsgs::InitCentralMode
2019/05/21 13:45:48 [DEBUG]: [msgs]: checking file C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg
2019/05/21 13:45:48 [INFO]: [msgs]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.
2019/05/21 13:45:49 [DEBUG]: [svcs]: start AgentSvcs::InitCentralMode
2019/05/21 13:45:49 [DEBUG]: [svcs]: checking file C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg
2019/05/21 13:45:49 [INFO]: [svcs]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.
2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service BFE
2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service Dnscache
2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service mpssvc
2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service SecurityHealthService
2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service WdNisSvc
2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service WinDefend
2019/05/21 13:45:49 [DEBUG]: [svcs]: can't open service WinHttpAutoProxySvc

Any tips are greatly appreciated.


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Jaime Kikpole

Director of Technology & Innovations
Cairo-Durham Central School District
(518) 622-8543, x59500
cairodurham.org<http://www.cairodurham.org>

Technical Support:
help at cairodurham.org<mailto:help at cairodurham.org>
go.cairodurham.org/techtips<http://go.cairodurham.org/techtips>

[Google Certified Educator, Level 1] [Google Certified Educator, Level 2]



On Tue, May 21, 2019 at 1:26 PM Jaime Kikpole via Xymon <xymon at xymon.com<mailto:xymon at xymon.com>> wrote:



---------- Forwarded message ----------
From: Jaime Kikpole <jkikpole at cairodurham.org<mailto:jkikpole at cairodurham.org>>
To: xymon at xymon.com<mailto:xymon at xymon.com>
Cc:
Bcc:
Date: Tue, 21 May 2019 13:18:56 -0400
Subject: BBWin client not appearing in server
I just learned of BBWin last night and have been trying to get it to work with my Xymon system.  I've got it installed and started, added the system to hosts.cfg on the server, and I can now see it on conn, info, and trends, but nothing else.  I only changed BBWin.cfg enough to set the "mode" to "central".

The C:\Program Files (x86)\BBWin\logs\BBWin.log file shows these messages every 5 minutes:
[filesystem]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.
[msgs]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.
[svcs]: can't open C:\Program Files (x86)\BBWin\tmp\clientlocal.cfg : The system cannot find the file specified.

I've also found the following error when I restart the BBWin service:
[filesystem]: failed to load logfetch status C:\Program Files (x86)\BBWin\tmp\logfetch.status : The system cannot find the file specified.

I confirmed that these files are missing, but the "tmp" folder exists.

Any thoughts on what I've missed?



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Jaime Kikpole

Director of Technology & Innovations
Cairo-Durham Central School District
(518) 622-8543, x59500
cairodurham.org<http://www.cairodurham.org>

Technical Support:
help at cairodurham.org<mailto:help at cairodurham.org>
go.cairodurham.org/techtips<http://go.cairodurham.org/techtips>

[Google Certified Educator, Level 1] [Google Certified Educator, Level 2]


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---------- Forwarded message ----------
From: Jaime Kikpole via Xymon <xymon at xymon.com<mailto:xymon at xymon.com>>
To: xymon at xymon.com<mailto:xymon at xymon.com>
Cc:
Bcc:
Date: Tue, 21 May 2019 13:18:56 -0400
Subject: [Xymon] BBWin client not appearing in server
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