[Xymon] Alert transition yellow -> red with repeat problem

[john.r.rothlisberger at accenture.com]

This is a problem I have seen for a long long time and have actually brought it up on the list before.
Xymon 4.3.21
Ubuntu 14.04LTS

The problem I have (in this instance) a warning which is to be repeated daily suddenly goes red and triggers a single alert but doesn't repeat again until the repeat time of the warning has passed.

>From the notification.log:
Tue Mar 28 05:31:28 2017 ServerA.disk (IP) disk_warn 1490697082 100 <- warning sets a repeat time of 1 day
Tue Mar 28 05:53:32 2017 ServerA.disk (IP) disk_alert 1490698405 100 <- minutes later it goes red (red repeat time is 15 minutes but no further alerts are generated)
Next alert comes out 1 day after the above warning:
Wed Mar 29 05:31:31 2017 ServerA.disk (IP) disk_alert 1490783486 100 <- 1 day after previous warning.  This should have been repeated every 15 minutes.
Wed Mar 29 05:46:40 2017 ServerA.disk (IP) disk_alert 1490784394 100 <- now, the repeat time is 15 minutes
... <- and continues every 15 minutes.

This alert went a full 24 hours with only a single notification.  :(
I have seen this before (not always) where the repeat time in a warning overrides a follow up alert until the warning repeat time has expired.

Alert rules:
   SCRIPT /home/xymon/server/ext/pg/exwarn_SCRIPT disk_warn DURATION>30 REPEAT=1d COLOR=yellow SERVICE=disk FORMAT=TEXT UNMATCHED
   SCRIPT /home/xymon/server/ext/pg/exalert_SCRIPT disk_alert DURATION>20 REPEAT=15 COLOR=red SERVICE=disk FORMAT=TEXT UNMATCHED

Ideas/thoughts?
Thanks,
John
Upcoming PTO:  4/3
_____________________________________________________________________
John Rothlisberger
IT Strategy, Infrastructure & Security - Technology Growth Platform
TGP for Business Process Outsourcing
Accenture
312.693.3136 office
_____________________________________________________________________


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