[Xymon] Acknowledgements Report - No events acked in last 0 minutes

[Andy Smith]

Steve B wrote:
> It is acknowledge.log, made a mistake in my reply.
> We are on Red Hat Enterprise Linux Server release 5.3
> 
> One thing we have noticed (and perhaps related to this issue) is that 
> acknowledgements.sh is expecting a certain format for the ack logs and 
> it simply doesn't match
> 
>  From the code, we see it is supposed to look like this:
> 
> "2015-03-07 18:17:03 myserver disk andy 1 1425724570 1425752223 
> 1425838623 testing message"
> 
> 
> whereas in our acknowledge.log, we see
> 
> "1429794310      932040  1440    932040  np_filename_not_used    
> host.msgs   yellow  Jobs reconfigured \nAcked by: user (127.0.0.1)"
> 
> 
> Not the same amount of fields and using epoch time.
> 
> 
> Any ideas?
> 
> 
> Cheers
> 
> 
> S
> 
> 
> 
> On Thu, Apr 23, 2015 at 8:16 PM, Andy Smith <abs at shadymint.com 
> <mailto:abs at shadymint.com>> wrote:
> 
>     Steve B wrote:
> 
>         Thanks for the reply Andy.
> 
>         Unfortunately, no change. Note that I did (and still do) have a
>         working acknowledgement.log before, just the report is not
>         yielding any data and seems to have an issue with a timestamp.
> 
>         On Wed, Apr 22, 2015 at 9:34 PM, Andy Smith <abs at shadymint.com
>         <mailto:abs at shadymint.com> <mailto:abs at shadymint.com
>         <mailto:abs at shadymint.com>>> wrote:
> 
>             Steve B wrote:
> 
>                 Is the Acknowledgements Report working at the moment? I
>         saw it
>                 was a new feature of 4.3.19.
>                 We have recently upgraded from Hobbit (2009) to Xymon
>         4.3.19.
> 
>                 When I click on Acknowledgements report and select
>         today, this
>                 week or this month for example, it goes to a blank page and
>                 always says :
> 
>                 No events acknowledged in the last 0 minutes.
> 
>                 Any ideas?
> 
>                 thanks
> 
> 
>             Steve,
> 
>             I cannot find where I read this, but in my tasks.cfg for the
>         startup
>             CMD for xymond, I think I had to add :-
> 
>             --ack-log=$XYMONSERVERLOGS/acknowledge.log
> 
>             if I didnt do this, the acks were not written to the log, even
>             though an empty log exists.
>             --     Andy
> 
> 
>     acknowledgement.log or acknowledge.log??  I see it is hardcoded to
>     acknowledge.log (xymon-4.3.19/lib/acklog.c).  What platform is this
>     on?  I have it working on Solaris 8, Solaris 10, RedHAT ES5 and
>     RedHAT ES6.
>     -- 
>     Andy

The acks that are being reported are just those that are generated from 
the critical systems view xymon-cgi/criticalview.sh.  The acks that you 
see are generated by xymon-seccgi/acknowledge.sh.  Now I think I 
understand why this report never existed before :-)

@JC, should the log format be aligned from these 2 modules or should the 
report do its best to cope with both?
-- 
Andy