[Xymon] Windows service monitoring

Neil Simmonds Neil.Simmonds at express-gifts.co.uk
Mon Nov 4 12:43:25 CET 2013


Is there any possibility of getting the reporting of Windows service stares fixed. Looking at the svsc page on Xymon, BBWin is correctly reporting the current state of the agent in the [svcs] data but Xymon is (although correctly flagging it) reporting it incorrectly in the message. As can be seen below, the Startup Type is Automatic and the Status is Stopped but Xymon reports AdobeARMservice is started/automatic. This is causing us issues in that on-call personnel aren't always aware of this discrepancy and have left these alerts until morning assuming it's a Xymon issue.

This is when running the BBWin agent in central mode so all the service checking is being done by Xymon, the agent is merely supplying the data to be checked.


red AdobeARMservice is started/automatic - want started/Any

Name                                               StartupType     Status         DisplayName
AdobeARMservice                           automatic         stopped        Adobe Acrobat Update Service
AdobeFlashPlayerUpdateSvc           manual             stopped        Adobe Flash Player Update Service
AeLookupSvc                                  manual             started          Application Experience
ALG                                                manual              stopped        Application Layer Gateway Service

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