[Xymon] Acknowledge multiple alerts not working

Bill Arlofski waa-hobbitml at revpol.com
Thu Jul 4 18:46:25 CEST 2013

On 07/04/13 05:54, Dirk Kastens wrote:
> Hi,
> I have installed xymon-4.3.11-10.el6.x86_64 from the Terabithia server on
> RedHat EL6.
> The acknowledgement of multiple alerts is not working correctly. That means,
> that the selection of hours and days is not working.
> When I acknowledge a single alert and I select a period of 3 hours, this is
> correctly stored as 180 minutes in the acknowledge.log. But when I select
> multiple alerts with the checkboxes, all numbers are interpreted as minutes,
> no matter if I select hours or days.
> Dirk

Hi Dirk, I am using Xymon 4.3.10 on Gentoo Linux, and can corroborate your

I have 4 tests red currently. My Ack page form is like so:

HOST    Test     Duration    Cause        Ack Multiple
host1   conn     1 min       testing      checked
host2   conn     2 hours     testing      checked
host3   conn     3 days      testing      checked
host4   sslcert  empty       empty        checked

Global ack line:
                 40 hours  Testing Global ACK      ---> click Send

acknowledge.log (stripped to prevent wrapping)

timestamp    duration    Host
1372954556          1    Host1
1372954556          2    Host2
1372954556          3    Host3
1372954556         40    Host4

So that kind of verifies that as you stated, but in my case all acks in a
multiple ack are treated as seconds regardless of the dropdown (mins, hours,
days) selected.

But wait, there is more...  :)

If I click the back button in the browser, and then just click the multiple
ack send button without making any changes to the ack page fields the
acknowledge.log shows the following:

timestamp    duration    Host
1372954603         60    Host1
1372954603        120    Host2
1372954603        180    Host3
1372954603       2400    Host4

So it appears to be broken, but in a way that is strange... First attempt
seems to treat all durations as seconds, all subsequent resend of same
settings seems to treat all durations as minutes.

Bill Arlofski
Reverse Polarity, LLC
-- Not responsible for anything below this line --

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