[Xymon] Issue with the hardware monitoring.

[kconnell at ryerson.ca]

have you done the "readbbhosts" ?

devmon -vvv --readbbhosts | grep <host not working>


You should get back info if it did or didn't find a template for the host. If no template is matched Xymon will not poll that device...if it finds a template (its based on sysdescr) then it will use what ever if defined within the template, but of course the oids your polling have to be correct as well. 

  


   
Ken Connell
Intermediate Network Engineer
Computer & Communication Services
Ryerson University
350 Victoria St
RM AB50
Toronto, Ont
M5B 2K3
416-979-5000 x6709


-----Original Message-----
From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com>
Sender: xymon-bounces at xymon.com
Date: Thu, 23 Jun 2011 17:09:40 
To: Johan Sjöberg<Johan.Sjoberg at deltamanagement.se>; xymon at xymon.com<xymon at xymon.com>
Subject: Re: [Xymon] Issue with the hardware monitoring.

The same template is in use for several thousands of network devices and servers. 

Will explain issue in detail. 

We have planned to monitor the H/W of the servers, configured correct community string, and configured the SNMP service on the servers. And we have installed the appropriate agents software like DELL OPEN MANAGE,HP INSIGHT MANAGER and IBM DIRECTOR PLATFORM.

These are working fine for few servers, and majority of them are not working. All the servers are windows 2003 boxes.

Bad thing is that, we are not getting any errors, other than repeatedly missing " the primary OID".

 

Thanks and Regards,

Srinivas  | UGSI | Enterprise Computing Group |   EXT:7573087 -> Desk --> +91-80-40323087

e-mail: srinivas.katragadda at in.unisys.com

No Defeat is final, Untill you stop trying.


-----Original Message-----
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg
Sent: Thursday, June 23, 2011 12:33 PM
To: xymon at xymon.com
Subject: Re: [Xymon] Issue with the hardware monitoring.

As Bruce stated, the wrong template is probably used. You should have errors in the devmon log corresponding to the status error. Have you read the devmon documentation? If you are going to use devmon you will need to have some knowledge about how to troubleshoot it yourself, and how to manually define templates for various hardware.

/Johan

> -----Original Message-----
> From: Katragadda, Srinivas [mailto:Srinivas.Katragadda at in.unisys.com]
> Sent: den 23 juni 2011 08:31
> To: Johan Sjöberg; xymon at xymon.com
> Subject: RE: [Xymon] Issue with the hardware monitoring.
> 
> It says "PRIMARY OID MISSING", other than this, I haven't seen any errors.
> 
> The templates were not configured by me.
> 
> Thanks and Regards,
> 
> Srinivas  | UGSI | Enterprise Computing Group |   EXT:7573087 -> Desk -->
> +91-80-40323087
> 
> e-mail: srinivas.katragadda at in.unisys.com
> 
> No Defeat is final, Untill you stop trying.
> 
> -----Original Message-----
> From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com]
> On Behalf Of Johan Sjöberg
> Sent: Thursday, June 23, 2011 12:29 AM
> To: xymon at xymon.com
> Subject: Re: [Xymon] Issue with the hardware monitoring.
> 
> It would be a lot easier if you just told us the message from devmon. What
> does it say when you click the clear status? Does it say that some OID is
> missing? Are there any errors in the devmon log file?
> Have you made this template yourself? As far as I know, there is no "health"
> test in the Dell template included with devmon.
> 
> /Johan
> 
> -----Original Message-----
> From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com]
> On Behalf Of Katragadda, Srinivas
> Sent: den 22 juni 2011 14:42
> To: Buchan Milne
> Cc: xymon at xymon.com
> Subject: Re: [Xymon] Issue with the hardware monitoring.
> 
> The server model is DELL POWER EDGE 1650. On which we have
> Windows2003 running.
> 
> I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring
> agent on the server.
> 
> Xymon collector is on Linux platform, where most of the network device
> hardware monitoring is happening fine.
> 
> I am herewith enclosing the snmpwalk details.
> 
> Can you please help how to resolve this issue?
> 
> Thanks and Regards,
> 
> Srinivas  | UGSI | Enterprise Computing Group |   EXT:7573087 -> Desk -->
> +91-80-40323087
> 
> e-mail: srinivas.katragadda at in.unisys.com
> 
> No Defeat is final, Untill you stop trying.
> 
> -----Original Message-----
> From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net]
> Sent: Tuesday, June 21, 2011 11:49 AM
> To: Katragadda, Srinivas
> Cc: xymon at xymon.com
> Subject: Re: [Xymon] Issue with the hardware monitoring.
> 
> On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
> > How were you trying to get "the status"?
> >
> >
> >
> > On Xymon dashboard, they are showing blank as like below one.
> 
> Please try and provide more detail than one answer to one question,
> otherwise this is going to take a week to try and resolve.
> 
> Please increase the verbosity for devmon, and post the relevant portions of
> the log (to the devmon mailing list).
> 
> Please also supply the hardware model, and the template in use, for the
> server in question.
> 
> Regards,
> Buchan
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