[hobbit] Proper alert escalations question

Hubbard, Greg L greg.hubbard at eds.com
Tue Oct 17 15:55:50 CEST 2006


This must be new?  I had to turn off RECOVERED messages in 4.2.0 because
they were sent even if a problem message had not yet been sent to
someone, which some of my users found annoying during the wee hours... 

GLH

-----Original Message-----
From: Henrik Stoerner [mailto:henrik at hswn.dk] 
Sent: Tuesday, October 17, 2006 12:50 AM
To: hobbit at hswn.dk
Subject: Re: [hobbit] Proper alert escalations question

On Mon, Oct 16, 2006 at 04:05:34PM -0700, Charles Jones wrote:

> HOST=www.foo.com SERVICE=http
>      MAIL primary_oncall at foo.com  FORMAT=sms COLOR=red RECOVERED
>      MAIL secondary_oncall at foo.com FORMAT=sms COLOR=red DURATION>30 
> RECOVERED
> 
> I do not believe this will work? Because the secondary will still get 
> woke up by the RECOVERED message? Or is Hobbit smart enough that it 
> only sends RECOVERED messages to only MAIL recipients that have 
> previously received an alert?

Hobbit is smart enough to handle this. RECOVERED messages only go to
those who have received an alert.


Regards,
Henrik


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