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RE: Mailack delay problems
- To: "xymon (at) xymon.com" <xymon (at) xymon.com>
- Subject: RE: Mailack delay problems
- From: Johan Sjöberg <johan.sjoberg (at) deltamanagement.se>
- Date: Wed, 26 Jan 2011 11:20:14 +0100
- Accept-language: sv-SE
- Acceptlanguage: sv-SE
- References: <B08F3F3D67451844A7A8A029FCC71E4C18DAA3E5F9 (at) WIN01.ad.deltamanagement.se>
- Thread-index: Acu9OPtZZU/uIalWRM+OCtCJN1elowACVQGQ
- Thread-topic: Mailack delay problems
I tested on another alert now, and it works if I remove the unnecessary parts of the subject, for example if I change it to "Re: Hobbit [455503] delay=600". So maybe it's the subject that is too long or something when it is not working.
/Johan
From: Johan Sjöberg [mailto:johan.sjoberg (at) deltamanagement.se]
Sent: den 26 januari 2011 10:19
To: xymon (at) xymon.com
Subject: [xymon] Mailack delay problems
Hi.
I think there is some problem with the mailack delay parameter in 4.3.0RC1. This night I got an alert, and I wanted to ack it from my mobile phone. I hit reply and added "delay=600" to the subject line. I can see in my sent folder that the subject is correct. But after an hour I got another SMS for the same service, so it seems like it did not accept the parameter correctly.
E-mail subject: "Ang.: Hobbit [455503] hostname.removed.svcs red delay=600"
Procmail.log:
From my (at) email Wed Jan 26 04:43:39 2011
Subject: Ang.: Hobbit [455503] hostname.removed.svcs
Folder: /usr/local/xymon/server/bin/hobbit-mailack --env=/usr/local/ 12506
Acknowledge.log:
1296013419 455503 60 455503 np_filename_not_used hostname.removed.svcs red --_000_5D50DE4ACDBB4C018A9302A181625CBFdeltamanagementse_\nAcked by: =?iso-8859-1?Q?Johan_Sj=F6berg?= my (at) email
Or is procmail the problem, since the delay=600 is not in the subject of the procmail.log?
The hostname is quite long, which means the subject is long. Could that be a problem?
By the way, does mailack now accept "Xymon [ackcode]" so I can change the subject of the alerts from Hobbit?
/Johan