RE: help setting up SNMP traps to Xymon

[Nicole Beck <nskyrca (at) syr.edu>]

Thanks Andy.

I thought that the severity of the trap came from what is defined in the /etc/snmp/snmptt.conf.oracle file?  The cerebro.victoriacollege.edu website has a section saying:

I've noticed that the APC and Dell MIB files have a SEVERITY definition in them. SNMPTT uses that to establish the severity for each trap (Normal|INFORMATIONAL|SEVERE|WARNING|...). However, I've noticed that Cisco and Canoga Perkins don't have those definitions; so, every trap event is considered Normal. You'll need to change the severity for the various traps as desired in the snmptt.conf file.

Does the snmptt.conf.oracle file have to be changed in order to deal with the different severity codes that it receives from the snmptrap?  It seems like the way my snmptt.conf.oracle file is configured right now, it would always  have a severity of "Normal", so Xymon would never change colors.

I'm just learning SNMP and don't completely understand it yet, so maybe I'm missing something.


I'll have to check with my DBA's again to find out if they can send their traps directly from the database server, rather than thru the Grid server.


Thanks,
Nicole



From: FARRIOR, Andy [mailto:Andy.Farrior (at) victoriacollege.edu]
Sent: Friday, October 15, 2010 12:48 PM
To: xymon (at) xymon.com
Subject: [xymon] RE: help setting up SNMP traps to Xymon

1 - clearing the trap.

Unfortunately, the only way the SNMP trap status changes on Xymon is when it receives a new SNMP trap from the device.  If the device would send an "all clear" type of trap when it was happy, that'd change the status back to green.  If there's a way to create an event on the device that generates a "Normal" event, you could use that as a mechanism to change the SNMP status on Xymon.   (Example, if saving the configuration generates a "Normal" SNMP trap....)  Ugly, but it'd work.

The other way to address it would be to come up with a way to manually acknowledge or clear a trap similar to the alert acknowledgment in Xymon.  I've never had time to pursue that.

2 - origination of the trap

The only way I can think of addressing this is if each database server can be configured to send SNMP traps on their own.  The SNMPTRAPD daemon uses the sending device's hostname and that's what is used to send to Xymon.
Hope this helps,
Andy



From: Nicole Beck [mailto:nskyrca (at) syr.edu]
Sent: Friday, October 15, 2010 9:42 AM
To: 'xymon (at) xymon.com'
Subject: [xymon] help setting up SNMP traps to Xymon

Hello,
I'm running Xymon 4.2.3 on RHEL 5.4 and I'm trying to setup Xymon to receive SNMP traps from our Oracle database servers.    We are also running Oracle Enterprise Manager on another server (we call it the "grid") that monitors the Oracle database servers too, but our DBA's want to use Xymon to alert them of Oracle problems instead of the grid server so they don't get alerts from two different places.   The DBA's manage OEM(therefore I'm not familiar with it), and have configured it to recieve SNMP traps and send them to Xymon.

I configured the Xymon server to receive traps using the documentation at http://cerebro.victoriacollege.edu/hobbit-trap.html.  We do receive traps, but there are two problems:


 1.  The trap status diamond does not change color when it gets a trap or when the trap clears.  My understanding is that this is set in the Oracle MIBS that are translated to the /etc/snmp/snmptt.conf.oracle file.  I'm not sure how to change the file to get it to give different alerts.  If I change the word "NORMAL" in the following line to "SEVERE" the trap status will go red, but will not return to green when the trap clears. Any suggestions on how to fix this?

EVENT oraEM4Alert .1.3.6.1.4.1.111.15.2.0.1 "Status Events" Normal


 1.  The traps status changes for the grid server instead of the database server with the problem.  Drilling down into the "trap" status, you will see an error for the database server though.   The snmptrapd.log and snmptt.log files (examples below) show the traps coming from the grid server.  Does anyone know how to get the traps to appear under the database server name rather than the grid server?

Example snmptrapd.log entry (host name changed):
2010-10-14 19:04:49 grid-server [xxx.xxx.xxx.xxx] (via UDP: [xxx.xxx.xxx.xxx]:51617) TRAP, SNMP v1, community public
        .1.3.6.1.4.1.111.15.2 Enterprise Specific Trap (1) Uptime: 0:06:31.00
        .1.3.6.1.4.1.111.15.1.1.1.2.1 = STRING: "DB00157.world" .1.3.6.1.4.1.111.15.1.1.1.3.1 = STRING: "Database Instance"     .1.3.6.1.4.1.111.15.1.1.1.4.1 = STRING: "database-server "   .1.3.6.1.4.1.111.15.1.1.1.5.1 = STRING: "Status".1.3.6.1.4.1.111.15.1.1.1.6.1 = ""      .1.3.6.1.4.1.111.15.1.1.1.7.1 = ""     .1.3.6.1.4.1.111.15.1.1.1.8.1 = STRING: "Oct 14, 2010 7:04:00 PM EDT"    .1.3.6.1.4.1.111.15.1.1.1.9.1 = STRING: "Critical"      .1.3.6.1.4.1.111.15.1.1.1.10.1 = STRING: "Failed to connect to database instance: ORA-01033: ORACLE initialization or shutdown in progress (DBD ERROR: OCISessionBegin)."       .1.3.6.1.4.1.111.15.1.1.1.11.1 = STRING: "Test SNMP database-server DB Down "       .1.3.6.1.4.1.111.15.1.1.1.12.1 = STRING: "SYSMAN"       .1.3.6.1.4.1.111.15.1.1.1.13.1 = STRING: "0"    .1.3.6.1.4.1.111.15.1.1.1.14.1 = ""     .1.3.6.1.4.1.111.15.1.1.1.15.1 = STRING: "923A730174F36B87E040E6801417642D"     .1.3.6.1.4.1.111.15.1.1.1.16.1 = STRING: "0"    .1.3.6.1.4.1.111.15.1.1.1.17.1 = ""     .1.3.6.1.4.1.111.15.1.1.1.18.1 = STRING: "0"    .1.3.6.1.4.1.111.15.1.1.1.19.1 = ""     .1.3.6.1.4.1.111.15.1.1.1.20.1 = STRING: "1"    .1.3.6.1.4.1.111.15.1.1.1.21.1 = STRING: "923A421065A8A060E040E68015173993"

Example snmptt.log entry:
Oct 14 19:04:52 xymon-server snmptt[0]: .1.3.6.1.4.1.111.15.2.0.1 SEVERE "Status Events" grid-server - The variables included in the oraEM4Alert trap. DB00157.world Database Instance database-server Status   Oct 14, 2010 7:04:00 PM EDT Critical Failed to connect to database instance: ORA-01033: ORACLE initialization or shutdown in progress (DBD ERROR: OCISessionBegin). Test SNMP database-server DB Down  SYSMAN 0  923A730174F36B87E040E6801417642D 0  0  1 923A421065A8A060E040E68015173993



Thanks in advance for any help.  I'm sorry for the lengthy question.

Nicole Beck