Re: [xymon] Managing who gets alerts - shifts and rotations

[Ralph Mitchell <ralphmitchell (at) gmail.com>]

How are the alert messages actually being sent??  If you're using email
(email-to-phone or email-to-sms), could you set up Xymon to email a generic
mail alias, then create several /etc/aliases file that get swapped around by
cron at shift change and weekends??

Ralph Mitchell


On Sat, Oct 9, 2010 at 8:25 AM, Elizabeth Schwartz <betsy.schwartz (at) gmail.com
> wrote:

> The native xymon alert config is easier to read than Big Brother but
> it doesn't free me up from writing elaborate rules. Right now it takes
> ****25**** rules to cover our shift changes, and that's just for one
> set of alerts.
>
> Look at Monday mornings.  Nadja in Singapore started at 9 pm EST
> Sunday night and she's covering until 5:00 am EST.  Sam in England
> starts  at 4:00 am EST. The US guys start at 8:00 am EST. So I've got
> a rule from 9:00 pm to midnight Sundays, then 12:00-am-4:00 am Monday,
> another rule from 4:00am to 5:00 am Monday, and a third rule from 5:00
> am to 8:00 am when the US guys start.... it's just endless.  There's
> another set for Tuesday-Thursday and then more for Friday, Saturday
> and Sunday.
>
> The operations people aren't going to change everyone's schedule just
> to make configuring the paging alerts easier! Ideally they should be
> able to enter shifts and coverage changes into some sort of sane
> interface and have the paging system know what to do.
>
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