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TS: Acknowledging a device

I have Xymon 4.3.0-0.beta2 running on CentOS 5.4.

I have a device with a client running on it that is being removed.

I Acknowledge the RED by entering:  1000 minutes and a message
describing the event and hit Enter

 

I have tried checking the Ack Multiple box and not checking the box

I tried to just enter the info on the bottom line and do Send - still no
change.

 

I get back this message:    even if done more than once

 

 

The ICON for conn stays a RED smiley face and never changes to a RED
checkmark.

 

What am I doing wrong?  L

 

I can DISABLE the device with no problems.

 




 

Thanks,

 

Tom Schmitt

Senior IT Staff - R&D

L-3 Communication Systems West

640 North 2200 West

P.O. Box 16850

Salt Lake City, UT  84116

Phone (801) 594-3030

Cell      (801) 231-7230

eFax    (413) 480-6873

D.Tom.Schmitt (at) L-3Com.com

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