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TS - Access to the ACKCODE after the notification but before restored to service

Hobbit [876756] Tom-Cisco-7940:conn CRITICAL (RED)

              ACKCODE

 

Is there a report that you can run from 'bb' program that will give you
the ACKCODE of a device that is still down?

If a device is down for an extended period of time, I want to send out
an escalation email and want to include the ACKCODE

so that the manager/supervisor can respond immediately.

 

Thanks,

 

Tom Schmitt

Senior IT Staff - R&D

Salt Lake City, UT  84116

Phone (801) 594-3030

Cell      (801) 231-7230

eFax    (413) 480-6873

D.Tom.Schmitt (at) L-3Com.com

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