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RE: [hobbit] Alert mails with the Ack-Code



Hi Henrik

Thanks for the reply.
Yes, this is the default, and is set that way on our server.
However, looking at my post again, I realise I did not adequately clarify what I was looking for.

When an alert goes out in an email, the subject is normally something like this
	Hobbit [70385] hostname:testname CRITICAL (RED) 
We want to be rid of the ACK-CODE in the subject, so we end up with something like this
	Hobbit hostname:testname CRITICAL (RED)
(I am assuming that is the ACK-CODE?)

I know I can simply parse or recreate the alerts using a custom script, but I was hoping for something a little more elegant, and hopefully simpler.

Regards
    Vernon





-----Original Message-----
From: Henrik Størner [mailto:henrik (at) hswn.dk] 
Sent: Thursday, 22 October 2009 4:20 AM
To: hobbit (at) hswn.dk
Subject: Re: [hobbit] Alert mails with the Ack-Code

In <98C4017C3754A34C9D7F4AEC3FF648BA03436B4435 (at) permls101.wde.woodside.com.au> "Everett, Vernon" <Vernon.Everett (at) woodside.com.au> writes:

>Is there an easy way to send alerts without the ACK-CODE?
>By "easy", I mean not hacking the source code, and not redirecting all 
>mail= s through a custom script.

Um, yes - the bb-ack webpage does that, if you add "--no-pin" to CGI_ACK_OPTS in hobbitcgi.cfg.

But I think that's the default already.


Henrik


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