RE: [hobbit] bb-ack

["Gore, David W" <david.gore (at) verizonbusiness.com>]

> -----Original Message-----
> From: Gore, David W 
> Sent: Tuesday, January 06, 2009 16:48
> To: hobbit (at) hswn.dk
> Subject: RE: [hobbit] bb-ack
> 
> > -----Original Message-----
> > From: Gore, David W
> > Sent: Monday, January 05, 2009 16:03
> > To: hobbit (at) hswn.dk
> > Subject: RE: [hobbit] bb-ack
> > 
> > > -----Original Message-----
> > > From: Henrik Størner [mailto:henrik (at) hswn.dk]
> > > Sent: Monday, January 05, 2009 11:52
> > > To: hobbit (at) hswn.dk
> > > Subject: Re: [hobbit] bb-ack
> > > 
> > > In
> > > <4589F14AA3744644BB56B950C422D6A909932E0B (at) ASHEVS008.mcilink.co
> > > m> "Gore, David W" <david.gore (at) verizonbusiness.com> writes:
> > > 
> > > >> -----Original Message-----
> > > >> From: Henrik St=C3=B8rner [mailto:henrik (at) hswn.dk]=20
> > > >> Sent: Tuesday, December 30, 2008 22:14
> > > >> To: hobbit (at) hswn.dk
> > > >> Subject: Re: [hobbit] bb-ack
> > > >>=20
> > > >> In=20
> > > >> <4589F14AA3744644BB56B950C422D6A9098C7D5F (at) ASHEVS008.mcilink.co
> > > >> m> "Gore, David W" <david.gore (at) verizonbusiness.com> writes:
> > > >>=20
> > > >> >I am running Red Hat release 4 and the latest snapshot.  I am 
> > > >> >also=20 running Apache 2.0.52.  When I try to acknowledge an 
> > > >> >alert=20
> > > >> it shows me=20
> > > >> >ALL the services that are alarming not just the alert I was=20
> > > >> interested=20
> > > >> >in.  Any idea what I can do to debug?
> > > >>=20
> > > >> That would usually mean that the cookie used by the
> > > bb-ack=20  CGI to
> > > >>determine what page or host you were looking at is=20
> > > missing. Maybe
> > > >>you have cookies disabled in your browser policy ?
> > > >>=20
> > > 
> > > >The cookies are not disabled.  Viewing the cookies in
> > > firefox I can see
> > > >= that the host cookie does NOT contain the hostname.  It
> > > does contain
> > > >the = hostname on a working server. =20
> > > 
> > > >So I installed the last test release from xymon.com web
> > > page.  It also
> > > >= exhibits the same problem.  I would guess that it is a
> > > permission =
> > > >problem since I have to correct numerous files to get the
> > > server and =
> > > >client to work properly.
> > > 
> > > Quite unlikely, the cookie is exchanged directly between 
> the Xymon 
> > > server and your browser.
> > > 
> > > On the webpage where you view the status (just before going to the
> > > ack- page), try doing a "View Source" (ctrl-U in 
> Firefox). Near the 
> > > top you should see two lines like these:
> > >   <META HTTP-EQUIV="Set-Cookie" CONTENT="pagepath=mypage; path=/">
> > >   <META HTTP-EQUIV="Set-Cookie" CONTENT="host=; path=/">
> > (either the
> > > 'pagepath' or the 'host' cookie should be set, not both).
> > > Are these correct ?
> > 
> > No they are not correct.  They match what I am seeing in 
> the cookies:
> > 
> > <META HTTP-EQUIV="REFRESH" CONTENT="60"> <META HTTP-EQUIV="EXPIRES" 
> > CONTENT="Sat, 01 Jan 2001 00:00:00 GMT"> <META 
> HTTP-EQUIV="Set-Cookie" 
> > CONTENT="pagepath=; path=/"> <META HTTP-EQUIV="Set-Cookie" 
> > CONTENT="host=; path=/"> <TITLE>yellow : Xymon - Status @ 
> Mon Jan 05 
> > 15:44:42 2009</TITLE>
> > 
> > The EXPIRES date is sort of odd isn't it?  Is that set by 
> Xymon, you 
> > can see the Xymon Status date.  We set our Xymon servers to GMT.
> > 
> > I did try to install 4.2.2 over top our test version but I get the 
> > same headers as above.
> > 
> > ~David
> > 
> > > 
> > > There shouldn't be any file-permission issues with the final
> > > 4.2.2 release.
> > > 
> > > 
> > > Regards,
> > > Henrik
> 
> Disabling hosts is completely non-functional as well as I 
> just realized.  When you select one or more hosts, nothing 
> shows up in the Tests column.  Perhaps for the same reason 
> bb-ack is not working?  Cookies?  Or something else?
> 
> ~David
> 
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This has been resolved by a new install of 4.2.2.  I could not determine where the problem is after I installed a new instance of Xymon. I copied the current configs one by one to the new Xymon install but none of the old config files caused a problem.

~David