RE: [hobbit] Graphs are missing data, but it's there!

["Hubbard, Greg L" <greg.hubbard (at) eds.com>]

You know the data exists because you used the rrd dump tool to display
it?
 
Is the graph simply not shown at all, or is there a "hole" in the Web
page where it normally would go?  ("show page source" might have a
clue).
 
Some ideas/shots in the dark:
 
a) check the logs
 
b) meticulously compare a "working" system to the non-working system,
and make sure that they really are identical.
 
c) look at the trends page for this host to see if the graph is okay
there...
 
Etc.  I am sure you know the drill -- a big pain to look under every
rock, but it has to be done...
 
GLH


________________________________

	From: Ward, Martin [mailto:Martin.Ward (at) colt.net] 
	Sent: Thursday, July 24, 2008 8:21 AM
	To: hobbit (at) hswn.dk
	Subject: RE: [hobbit] Graphs are missing data, but it's there!
	
	
	Thanks for the suggestion but that didn't work (I guess you
meant rrd).
	 
	Any other ideas?
	 
	|\/|

		-----Original Message-----
		From: Roberts, James [mailto:James.Roberts (at) hants.gov.uk]

		Sent: 24 July 2008 12:47
		To: hobbit (at) hswn.dk
		Subject: RE: [hobbit] Graphs are missing data, but it's
there!
		
		
		you need to touch all the rdd.
		
		
________________________________

		From: Ward, Martin [mailto:Martin.Ward (at) colt.net] 
		Sent: 24 July 2008 12:43
		To: hobbit (at) hswn.dk
		Subject: [hobbit] Graphs are missing data, but it's
there!
		
		

		All, 

		I have a problem with one machine where its data is not
being shown in the graphs even though the data exists. 

		The machine in question's Hobbit client sends five
pieces of numeric data (email queues) and these are displayed on the web
page for this service:

		==== 
		Thursday July 24 11:29:11 UTC 2008 
		
		ActiveStatus:  green
<http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif> 
		ActiveQueue: 106
		ActiveTrend: tendency rising with -60 mails.
		BounceStatus:  green
<http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif> 
		BounceQueue: 58
		BounceTrend: tendency falling with 3 mails.
		DeferStatus:  red
<http://hbt0.lon.oss.colt.net/hobbit/gifs/red.gif> 
		DeferQueue: 150464
		DeferTrend: tendency falling with 95 mails.
		CorruptStatus:  green
<http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif> 
		CorruptQueue: 0
		CorruptTrend: amount equal to last measure.
		IncomingStatus:  red
<http://hbt0.lon.oss.colt.net/hobbit/gifs/red.gif> 
		IncomingQueue: 247049
		IncomingTrend: amount equal to last measure.
		
		 Deferred Queue is too high but is decreasing already. 

		==== 
		These numbers change over time and the values are
accurate. 

		However, the graph that is displayed below this data is
blank. I have historic data, the files exist, and what is more I have
other machines that are configured identically to this one where the
data IS graphed correctly.

		Hobbit graphs are a bit of a black hole to me, can
anyone suggest where I might look? 

		|\/|artin 

		
		
	
************************************************************************
*************
		The message is intended for the named addressee only and
may not be disclosed to or used by anyone else, nor may it be copied in
any way. 
		
		The contents of this message and its attachments are
confidential and may also be subject to legal privilege. If you are not
the named addressee and/or have received this message in error, please
advise us by e-mailing security (at) colt.net and delete the message and any
attachments without retaining any copies. 
		
		Internet communications are not secure and COLT does not
accept responsibility for this message, its contents nor responsibility
for any viruses. 
		
		No contracts can be created or varied on behalf of COLT
Telecommunications, its subsidiaries or affiliates ("COLT") and any
other party by email Communications unless expressly agreed in writing
with such other party. 
		
		Please note that incoming emails will be automatically
scanned to eliminate potential viruses and unsolicited promotional
emails. For more information refer to www.colt.net or contact us on
+44(0)20 7390 3900.