RE: [hobbit] mailack question

["Ward, Martin" <Martin.Ward (at) colt.net>]

Ah, it becomes clearer now!

With the suggestions from Phil Wild and Josh Luthman (and reading the
man page for hobbit-mailack) it seems that you are expected to use
procmail to use this program.

Phil, what you suggested seems to be just what Hobbit-mailack does,
receives the email and runs a program against its data.

Instead of using the procmail(1m) recipe suggested in the Hobbit-mailack
man page, you would need one like this:
====
DEFAULT=$HOME/Mailbox
LOGFILE=$HOME/procmail.log
:0
| $HOME/server/bin/hobbit/reformat_mailack
====
Your "reformat_mailack" script would need to rewrite the body text into
the subject line, then simply echo the data to the hobbit-mailack
command. Writing this linking script shouldn't be that hard (perl would
be better than shell, but either could do it).

-- 
> -----Original Message-----
> From: Ward, Martin [mailto:Martin.Ward (at) colt.net] 
> Sent: 09 July 2008 10:10
> To: hobbit (at) hswn.dk
> Subject: RE: [hobbit] mailack question
> 
> 
> I can offer a suggestion but this is only an idea I have just 
> had, it's not been tried, tested or anything. Also bear in 
> mind that I had no idea that you could acknowledge an alert 
> via email... This suggestion might bugger that up in some 
> unforeseen manner.
> 
> Could you install something like procmail? I see it working 
> like this: 1. An email gets sent to you. 2. You reply to it 
> with the acknowledgement in the text body as you have stated. 
> 3. This reply gets picked up by procmail before it reaches 
> Hobbit (maybe change the Reply-To in the original email to 
> route it to a different address). 4. Procmail decides that it 
> should process this email (there are various tests that can 
> be performed) and calls a script, passing the body of the 
> email (and the subject?) to it. 5. The script munges the 
> email so that the Subject line is made from the text in the 
> body of the email. 6. Script forwards to email on to its 
> original destination.
> 
> I can immediately see flaws in this. You're replying on 
> another piece of s/w. You've got to make sure that the 
> matching format works. If you want to use the say return 
> address then you need to ensure that email flows from 
> procmail to the Hobbit receiver. I'm sure there are others.
> 
> Still, it's one solution.
> 
> |\/|artin
> -- 
> 
> 
> 
> > -----Original Message-----
> > From: Allan Spencer [mailto:allan (at) zandahar.net]
> > Sent: 09 July 2008 02:02
> > To: hobbit (at) hswn.dk
> > Subject: Re: [hobbit] mailack question
> > 
> > 
> > Just thought I'd check back on this and surprised nobody had any
> > thoughts on it but also notice Henrik hasn't been around either.
> > 
> > Still have had no luck with this although I have not been
> > able to spend 
> > much time on it.
> > 
> > Still have the same problem of not being able to ack an 
> alert via the
> > email body instead of the subject.
> > 
> > Cheers
> > Allan
> > 
> > Allan Spencer wrote:
> > > HI all
> > >
> > > A LONG time ago I asked about ack'ing an alert via email (or via
> > > sms-to-email) and to be able to do so without a subject. A
> > patch was
> > > written at the time and it was included into the main codebase but
> > > unfortunately I did not get a chance to imeplement what I 
> wanted to 
> > > and never ended up testing it. Thats has just changed 
> > recently and now
> > > I am having issues acking an alert via text in the body.
> > >
> > > If i reply to an email and maintain the subject it works 
> fine, if I 
> > > try cut the subject and paste it as the body nothing
> > happens. I havent
> > > gone as far as testing it via the sms-to-email app yet as I
> > cant get
> > > it working from a normal email.
> > >
> > > I still have one other potential problem of me converting 
> the [] in 
> > > the alerts to () but thats more outbound sms and I can 
> deal with it 
> > > coming back inwards.
> > >
> > > Any suggestions appreciated
> > >
> > > Allan
> > >
> > > To unsubscribe from the hobbit list, send an e-mail to
> > > hobbit-unsubscribe (at) hswn.dk
> > >
> > 
> > To unsubscribe from the hobbit list, send an e-mail to
> > hobbit-unsubscribe (at) hswn.dk
> > 
> > 
> > 
> 
> 
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No contracts can be created or varied on behalf of COLT Telecommunications, its subsidiaries or affiliates ("COLT") and any other party by email Communications unless expressly agreed in writing with such other party.  

Please note that incoming emails will be automatically scanned to eliminate potential viruses and unsolicited promotional emails. For more information refer to www.colt.net or contact us on +44(0)20 7390 3900.