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RE: [hobbit] Ack problems




Really? I just went through all of the various report web pages from a variety of starting pages (main view, sub page, non-green) and they all are exactly the same.

One odd note... is for the "Config report" page, it has "1 hosts included", and that happens to the the same host that is currently showing on my Ack page. (Even though I'm pretty sure there are others that should also show up.)


OK that got me thinking about cookies... It does set a cookie whenever you look at a specific host/service page. And that's the only thing that shows up when you go to acknowledge pages. But I tend to acknowledge directly after getting my page, and don't often look at the host/service pages except when looking for graphs or historical information.

Reading up on bb-ack, --no-cookies is the behavior I wanted. Set that, and now everything is working the way I originally expected.

Hurm... except now that page is kinda spammy looking. Is there a way to set it to only show non-acknowledged stuff? It shows things even if there is already a "check" on the main screen.

One thing I notice, is that from reading the docs, it seems to imply that if I'm looking at my main page before going to the Ack page, the Ack page should show all non-green hosts on that page. But it doesn't, it only shows the last host that I looked at a host/service page for. Going to subpages shows the same thing.

Do others see that same behavior?

It looks like my options are either A) one host at a time, whichever host you last looked at a specific service or B) all yellow/red/purple statuses.


Scott Wilson                    Lead System Administrator
swilson (at) uchicago.edu            NSIT - DCS - SeaUnix

On Thu, 29 Nov 2007, Morris, Chris (SS-IS) wrote:

To see all yellow and red alerts go to "Main view" before clicking on the
"Acknowledge Alert" item then you should see all your alerts. This is the
same behaviour as you will see in Reporting etc., where it only selects
certain clients based on the page you wer last viewing.

-----Original Message-----
From:	Scott Wilson [SMTP:swilson (at) uchicago.edu]
Sent:	Wednesday, November 28, 2007 9:00 PM
To:	hobbit (at) hswn.dk
Subject:	Re: [hobbit] Ack problems


Err... sorry, I guess I should have been more clear.

I know about the non-green Systems page.  I meant something that might
hopefully duplicate the code of the Ack page.

Currently, on my non-green page, I have 13 yellows.  About half of the
yellows are for things that do send notifications (which worked fine), but

none of them show up in the Ack page, even though none are acknowledged.

There are also 3 reds.  Only one of those is set to notify.  It is the red

disk from my previous email.  It did eventually show up on the Ack page,
and so I Acked it.  Now it appears with a checkbox.... but it still
appears on the Ack page as the only item there.

I can't quite figure out how the Ack page determines what to show, and
why.  But it definitely doesn't always show things that I think it should
be showing....


Scott Wilson                    Lead System Administrator
swilson (at) uchicago.edu            NSIT - DCS - SeaUnix

On Wed, 28 Nov 2007, Gary Baluha wrote:

On Nov 28, 2007 12:25 PM, Scott Wilson <swilson (at) uchicago.edu> wrote:


Is there a way to see all non-acknowledge events?  I'm having a probem
with my server where the "Acknowledge Alerts" page doesn't seem to show
everything.


I think the "All non-green view" page would show you what you are
looking
for...

Some stuff shows up, other things never seem to.  Right now I have the
option of Acking a Yellow CPU that started at about 3am, but I don't
have
the option of Acking a Red Disk that started at 9am.

I tried seeing what the CGI did, but it's an executable, not a shell
script which makes things harder.  I figured before delving into
source,
I'd just ask.


Thanks,

Scott Wilson                    Lead System Administrator
swilson (at) uchicago.edu            NSIT - DCS - SeaUnix

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