AW: [hobbit] Use hobbit in operation center with critcal systems view

[Gräub Roland <roland.graeub (at) rtc.ch>]

 > > 
> > > Special Case missed or belated Messages by Operation 
> > Center; Now some 
> > > application/scripts sends Alerts to the Console View and 
> > the Operation Center make an alert call for each event.
> > > A problem in Hobbit/BB is when changes happen in red 
> > messages, the Operation Center didnt realize that until the 
> > acknowledge time runs out and they make the alert call again.
> > > This can happen for example in the disk status test (a 
> > second filesystem goes red) or with nested Tests/Logfiles. 
> > With the Event Console they get two messages (each for one 
> > Filesystem).
> > 
> > This is a problem with all of the tests that have multiple 
> > ways of going
> > red: disk, procs, msgs and http are the common ones. I don't 
> > have solution to that right now. The way Hobbit works right 
> > now assumes that when you get an alert about the "disk" 
> > status, you keep on fixing it until the status goes green - 
> > and then the Operations Center won't need to raise a ticket 
> > for the second event.
> > 
> I use as a solution to this problem, the counting of alerts 
> within each test, if the number of alerts has changed, then a 
> new alert will be generated with the status of the test

Sounds promising; how it works exactly ?

If the alert is already red, how you can send a new alert ?