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RE: [hobbit] NooB questions - Status not Available

"Status Unavailable" is a result given by the CGI script running.  I
usually get this on new nodes when there is no data in the data
directory (usually /home/hobbit/data, at least on my servers).  You
might want to check the permissions on these directories and make sure
there are files getting written to the this directory (or more
specifically, the subfolders in it).  

I don't know why you have your directories all over the place.  Our
entire installation of hobbit on all three servers is in /home/hobbit,
with subdirectories going out from there.  Makes things easier to secure
and easier to manage.  Did you divide those up on purpose?

Regardless, check on the permissions of the directory that you have
setup for data compilation.  These would be the $BBVAR and the variables
in the same section as it in your hobbitserver.cfg

Tod Hansmann
Network Engineer
 
 
-----Original Message-----
From: Galen Johnson [mailto:Galen.Johnson (at) sas.com] 
Sent: Tuesday, September 25, 2007 3:48 PM
To: hobbit (at) hswn.dk
Subject: RE: [hobbit] NooB questions - Status not Available

Most likely.  There are some permission changes that have to happen in
the hobbit www area and maybe a couple of other areas to allow the user
apache runs as to write there...it has been a while since I set up
hobbit but you might be able to glean the info from the hobbit help/man
pages.

=G=

-----Original Message-----
From: McIlrath, Paul [mailto:pmcilrath (at) marketron.com] 
Sent: Tuesday, September 25, 2007 5:06 PM
To: hobbit (at) hswn.dk
Subject: RE: [hobbit] NooB questions - Status not Available

Galen, 
 
When I first set it up, it was using the include statement to point to
the \etc\httpd\conf.d\hobbit-apache.conf file. That wasnt working
however, so I commented out where apache point to conf.d and pasted the
following in at the end of my \etc\httpd\conf\httpd.conf file:
 

Alias /hobbit/  "/var/lib/hobbit/www/"
<Directory "/var/lib/hobbit/www">
    Options Indexes FollowSymLinks Includes MultiViews
    Order allow,deny
    Allow from all
</Directory>
<VirtualHost *>
DocumentRoot "/var/lib/hobbit/www"
ServerName hobbit
<Directory "/var/lib/hobbit/www">
allow from all
Options +Indexes
</Directory>
</VirtualHost>
ScriptAlias /hobbit-cgi/ "/usr/libexec/hobbit/cgi-bin/"
<Directory "/usr/libexec/hobbit/cgi-bin">
    AllowOverride None
    Options ExecCGI Includes
    Order allow,deny
    Allow from all
</Directory>
ScriptAlias /hobbit-seccgi/ "/usr/libexec/hobbit/cgi-secure/"
<Directory "/usr/libexec/hobbit/cgi-secure">
    AllowOverride None
    Options ExecCGI Includes
    Order allow,deny
    Allow from all
    # Password file where users with access to these scripts are kept.
    # Create it with "htpasswd -c /etc/hobbit/hobbitpasswd USERNAME"
    # Add more users / change passwords with "htpasswd
/etc/hobbit/hobbitpasswd USERNAME"
    AuthUserFile /etc/hobbit/hobbitpasswd
    AuthType Basic
    AuthName "Hobbit Administration"
    Require valid-user
</Directory>

 
Then I restarted httpd and hobbitd and everything started working, with
the exception of the pages showing Status not Available and the 2
reports, as stated below.   Now that you mention it though, its not
requiring any kind of login right now....so maybe its a rights thing
because it doesnt know who is trying to create/view the pages. Is that a
possibility?
 
Paul
 
 

	-----Original Message----- 
	From: Galen Johnson [mailto:Galen.Johnson (at) sas.com] 
	Sent: Tue 9/25/2007 2:41 PM 
	To: hobbit (at) hswn.dk 
	Cc: 
	Subject: RE: [hobbit] NooB questions - Status not Available
	
	

	I don't use the packages but I'm wondering if your apache
httpd.conf file has the hobbit include info...either via an Include
directive or pasted in directly.  Look in there and see if there is
anything hobbit related.
	
	=G=
	
	-----Original Message-----
	From: McIlrath, Paul [mailto:pmcilrath (at) marketron.com]
	Sent: Tuesday, September 25, 2007 3:57 PM
	To: hobbit (at) hswn.dk; hobbit (at) hswn.dk
	Subject: RE: [hobbit] NooB questions - Status not Available
	
	Thanks for your response Thomas,
	
	unfortunately, I get it on every test, all the time, regardless
of how many times I refresh. Im sure I have over looked something
simple, I just dont know what it is yet!
	
	Paul
	
	        -----Original Message-----
	        From: Kern, Thomas [mailto:Thomas.Kern (at) hq.doe.gov]
	        Sent: Tue 9/25/2007 1:36 PM
	        To: hobbit (at) hswn.dk
	        Cc:
	        Subject: RE: [hobbit] NooB questions - Status not
Available
	       
	       
	
	        I get the blank 'Status Not Available' screen
occasionally. I think it
	        is just the hobbit server being busy or the network
slow. When I
	        'refresh' the page, I get a regular screen of data.
	       
	        /Thomas Kern
	        /301-903-2211
	       
	       
	        > -----Original Message-----
	        > From: McIlrath, Paul [mailto:pmcilrath (at) marketron.com]
	        > Sent: Tuesday, September 25, 2007 15:29
	        > To: hobbit (at) hswn.dk
	        > Subject: [hobbit] NooB questions - Status not
Available
	        >
	        > Hi,
	        >
	        > Im a NooB to Hobbit. I have some Big Brother
background which
	        > is why I chose Hobbit for a new monitoring project at
my company.
	        >
	        > Im running CentOS 5, and I installed Apache 2, and
	        > rrdtool-1.0.50-3.el5.rf.i386.rpm and Hobbit from
	        > hobbit-4.1.2p1-1e14.re.i386.
	        >
	        > The installations all went smoothly, no error
messages, I put
	        > some hosts in my bb-hosts file and fired up hobbitd.
	        >
	        > The main page comes up, but when I click on any of the
tests
	        > icons, instead of getting the current status for that
hosts
	        > tests, I get a blank page with "Status not Available".
	        > However, if I click on "all Non-Green view" from the
view
	        > menus and look at the tests historically they are all
there
	        > and can be viewed normally. I checked the files for
the hosts
	        > in the hist, hislogs and logs directories and they are
	        > growing and receiving data from the clients.  A ps -ef
| grep
	        > hobbitd seems to indicate that hobbitd is up and
running.
	        >
	        > I suspect its a permissions thing, but the structure
of
	        > Hobbit is different enough from BB Im not sure where
to look.
	        >   I am also seeing a couple of odd behaviors in
reports that
	        > makes me suspect that as well.  If I try to run a
snapshot
	        > report I get a blank page with "Cannot create output
	        > directory", and the config report says it cannot
contact the
	        > Hobbit server.
	        >
	        > If this is the wrong place for this post, please let
me know
	        > and I will go where I should. And if anyone has a
little
	        > patience to help a NooB along for awhile, I will
promise to
	        > do my time helping other NooBs along when the shoe is
on the
	        > other foor and support this forum.
	        >
	        > Paul
	        >
	        > pmcilrath (at) marketron.com
	        >
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	        > confidential and protected from disclosure. If you are
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	        > the intended recipient, any dissemination,
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	        > copying is strictly prohibited. If you think that you
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	        >
	       
	       
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	</PRE>The information contained in this e-mail message may be
confidential and protected from disclosure. If you are not the intended
recipient, any dissemination, distribution or copying is strictly
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error, please e-mail the sender at exadmins (at) marketron.com
	
	


</PRE>The information contained in this e-mail message may be
confidential and protected from disclosure. If you are not the intended
recipient, any dissemination, distribution or copying is strictly
prohibited. If you think that you have received this e-mail message in
error, please e-mail the sender at exadmins (at) marketron.com