Ladies and Gentlemen of the list
I would like to take a moment to publicly thank Henrik for his time.
Not only did Henrik write an amazing tool, but he released it as open
source, allowing all of us to benefit from his effort.
Henrik didn't ask for anything in return.
I work for a financial company. Their philosophy is, if it's free, it
must be worth exactly what we paid for it.
I proved them wrong. I showed them Hobbit is fantastic application which
has, in the past 3 months, proven itself over and over.
But then at the end of last month, Hobbit had a serious problem. My
colleagues laughed.
"You running open source. Let's see where you get your support from."
I mailed this list, and Henrik jumped into action.
We discussed it on the list for a while, then took it offline.
Later, we were joined offline by Stefan Loos.
Henrik wrote new versions. Inserted more logging. Analysed data we sent
him. Debugged his code. Wrote new versions again.
We did rebuilds, monitored problems, gathered logs, collected data, and
made it all available to Henrik.
Eventually, Henrik mailed us a final new hobbitd.c and asked us to
rebuild the application.
Touch wood, but so far (48 hours later) everything looks good.
People, Henrik worked hard on this bug. 12 days, for no reward.
He had no problem with his Hobbit, and no incentive to fix ours, except
for a commitment to the open source community, and to us.
We are not entitled to Henrik's software, bug fixes, support, time or
advice.
It is something Henrik gives us of his own free will, and for that I am
most grateful.
Henrik, thank-you.
Regards
Vernon
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