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Re: [hobbit] Some thoughts about alerts, acks and escalations
- To: hobbit (at) hswn.dk
- Subject: Re: [hobbit] Some thoughts about alerts, acks and escalations
- From: Tom Georgoulias <tgeorgoulias (at) mcclatchy.com>
- Date: Wed, 13 Apr 2005 14:04:41 -0400
- Organization: McClatchy Interactive
- References: <20050413054907.GA15989@hswn.dk>
- User-agent: Mozilla Thunderbird 1.0.2-1.3.2 (X11/20050324)
Henrik Stoerner wrote:
I'm beginning to look at the issue of escalating alerts.
Does that sound like it would be useful?
I like this feature and wouldn't mind having it, for many of the same
reasons already echoed by others on the list.
Just so I understand, though, an ack by a person only prevents alerts
from being sent out to other in their same level. Some one above or
below still gets them, unless they ack the alert themselves?
Say a level 1 guy acks the alert. It still goes to 0 & 2, right? Or
would it just go to 2 and no longer to 0?
Tom