Re: [hobbit] purple page grouping & alert acknowledgment

[Henrik Stoerner <henrik (at) hswn.dk>]

On Fri, Feb 25, 2005 at 02:03:50PM -0500, Tom Georgoulias wrote:
> Henrik Stoerner wrote:
> 
> > > 1.  This may be a dumb question, but I'm gonna ask it anyway.  Should I
> > > expect to be able to take the ACK code in purple pages and use it with
> > > the acknowledge alert feature?
> >
> >Yes, that's the idea.

I tried it now, and ack'ing a purple status seems to work ok. I'll see
if it stops sending me alerts. 


> It seems that when I acknowledge a red/yellow alert, the trend chart is 
> not updated during the acknowledgment time period, but resumes after the 
> time period is over (without using any of the data that would've been 
> collected during that time).  Is that also expected?

Ack'ing should not have any influence on whether data is collected or
not. What matters is if there are any updates - if the host is down,
you obviously won't be getting any new reports, and then the graphs
won't update.


> Also, how can I unacknowledge a host, if I fix a problem before the time 
> that I estimated it would take?

You cannot, but the acknowledge should clear automatically as soon as
an OK status arrives.


Regards,
Henrik