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Re: [hobbit] purple page grouping & alert acknowledgment



Henrik Stoerner wrote:

 >  I've been experiementing with turning off big brother on a client
 > and causing purple pages, but using the ACK code in the emails does
 > not prevent purple pages from continuing, nor does my explanation
 > get recorded into the acklog.  ACK works for red & yellow, though.

Hmm - odd. I'll try it out later tonight.

A follow up: I restarted hobbit and repeated the experiement, turning off bbc on my client and waiting for 30 mins until it was put into a purple status. Then I took one of the ACK codes from my purple alert emails and it work just as expected, disabling paging for the time duration I entered and displaying the text message that I entered. Tested putting a "-" in front of the ACK code and it acknowledged all the purples for the host, so that's a neat little trick.


I cannot explain why this didn't work the first times that I tried it, but I swear it didn't.

Tom