RE: [hobbit] ACK with Delay

[brent.mccrackin (at) bell.ca]

I think the question was asking if the unique pager identifier is
available in Hobbit.

The ACKCODE in BB is made up of a 5-digit alert code and a 2-digit pager
code to identify who the alert was sent to.  The 5-digit alert code is
the same for all recipients of that alert.  The pager code would change
depending on the sequence that the matching rule was encountered in the
bb-warnrules configuration.  Replacing the provided pager code with a 99
in the ACK input would acknowledge the alert for all recipients (except
the escalation ones marked with ^).

Is this feature retained in Hobbit?

If not, how do we identify who acknowledged an alert?

A feature I'd like to see is the ability to allow an identified
acknowledge of an alert based on the two-digit code, that stops alerts
for all recipients except escalation recipients (those being the people
that need to be alerted if a downed service is not fixed after a
specific time period regardless of someone working on it).  This would
do away with the need for a '99' acknowledge to stop alerts for
everyone, and let the person responding to the alert work on fixing it
faster (at least until the escalation person starts asking for status
reports).

---
Brent B McCrackin
UNIX Systems Specialist - Bell Sympatico
Brent.McCrackin (at) Bell.ca   PH: 416-353-0692
"Serenity through viciousness."
 


-----Original Message-----
From: Henrik Stoerner [mailto:henrik (at) hswn.dk] 
Sent: February 14, 2005 1:44 AM
To: hobbit (at) hswn.dk
Subject: Re: [hobbit] ACK with Delay


On Sun, Feb 13, 2005 at 09:07:33PM -0500, Asif Iqbal wrote:
> 
> Is the ACKCODE same for all recipients? I know in bigbrother it was
> different for different reciepent so you can either delay it for all
OR
> delay it for specific reciepient

They are the same for all recipients.


Henrik

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