RE: [hobbit] alerts and escalation

["Thiesfeld, Gordon" <GThiesfeld (at) webmd.net>]

I did something like this.  I think it will do what you're asking.

HOST=Test_Server SERVICE=conn
        MAIL on_call_01 (at) youcompany.com 
        MAIL on_call_02 (at) youcompany.com DURATION>20M
        MAIL on_call_03 (at) youcompany.com DURATION>40M


-----Original Message-----
From: Christopher T. Beers [mailto:ctbeers (at) syr.edu] 
Sent: Friday, January 21, 2005 6:09 PM
To: Hobbit
Subject: [hobbit] alerts and escalation

This is either a feature request or I need some help setting it up.

I am looking to figure out how to setup escalation notification within 
hobbit.  What I mean by this is:

1.  When a service goes into alarm state it pages someone (easily done in 
hobbit)
2.  If it is not acknowledged in XX minutes, alert the next person on call
3.  continue until its acknowledged.

Anyone, know how to accomplish this?

-- 
Christopher T. Beers
Lead UNIX Architect - System Infrastructure Services (SIS)
Syracuse University | 250 Machinery Hall | Syracuse, NY 13244
(315) 443-4103 Office | (315) 443-1621 Fax | p-ctbeers (at) syr.edu Pager

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