[Xymon] alerts.cfg DURATION rule being ignored

[Scot Kreienkamp]

Looks like there's 4 recipients for the replication check.  Is the first recipient address the same as any of the others?  They're blacked out so I can't tell.  Other than that I'm not sure.  


Scot Kreienkamp | Senior Systems Engineer | La-Z-Boy Corporate
One La-Z-Boy Drive | Monroe, Michigan 48162 | Office: 734-384-6403 | Fax:  | Mobile: 1-734-915-1444 | E-mail: Scot.Kreienkamp at la-z-boy.com

 
 
-----Original Message-----
From: Clovis Otteson <clovis at ipost.com> 
Sent: Wednesday, August 5, 2020 1:48 PM
To: Scot Kreienkamp <Scot.Kreienkamp at la-z-boy.com>; xymon at xymon.com
Subject: Re: [Xymon] alerts.cfg DURATION rule being ignored

ATTENTION:   This email was sent to La-Z-Boy from an external source.     Be vigilant when opening attachments or clicking links.

Here's the image: https://gyazo.com/b7783d19620a2fbd2efa4e1baf7b3e90

On 8/5/2020 12:37 PM, Scot Kreienkamp wrote:
> Is the same recipient/service combination listed more than once and without a delay on the info page for that host?  Screenshot of the alerting table from the info page might help.
Not listed for same recipient/service w/out delay. Here's the image:
https://gyazo.com/b7783d19620a2fbd2efa4e1baf7b3e90
>
> Scot Kreienkamp | Senior Systems Engineer | La-Z-Boy Corporate
> One La-Z-Boy Drive | Monroe, Michigan 48162 | Office: 734-384-6403 | Fax:  | Mobile: 1-734-915-1444 | E-mail: Scot.Kreienkamp at la-z-boy.com
>
>   
>   
> -----Original Message-----
> From: Clovis Otteson <clovis at ipost.com>
> Sent: Wednesday, August 5, 2020 12:32 PM
> To: Scot Kreienkamp <Scot.Kreienkamp at la-z-boy.com>; xymon at xymon.com
> Subject: Re: [Xymon] alerts.cfg DURATION rule being ignored
>
> ATTENTION:   This email was sent to La-Z-Boy from an external source.     Be vigilant when opening attachments or clicking links.
>
> Thank you, but I think it must be something else.
>
> "Configuring Xymon Alerts" at
> https://xymon.sourceforge.io/xymon/help/xymon-alerts.html states "TEXT"
> is the default for FORMAT. Also the alert emails are successfully sent,
> just not being delayed.
>
> I checked the info page for the host for which I set the delay, and it
> shows that there is, as expected, a 30m 1s delay for this notification.
> However, this "delayed" notification is sent at the same time a
> non-delayed notification (to a different address) for the same
> host/service check.
>
> On 8/5/2020 12:15 PM, Scot Kreienkamp wrote:
>> Looks like you forgot the format part.  Here's one from my server that works.   The delay is seen on the info page on my server.
>>
>> SCRIPT $SCRIPTLOCATION $RECIPIENT FORMAT=TEXT REPEAT=240m  DURATION>2 RECOVERED
>>
>>
>> Scot Kreienkamp | Senior Systems Engineer | La-Z-Boy Corporate
>> One La-Z-Boy Drive | Monroe, Michigan 48162 | Office: 734-384-6403 | Fax:  | Mobile: 1-734-915-1444 | E-mail: Scot.Kreienkamp at la-z-boy.com
>>
>>    
>>    
>> -----Original Message-----
>> From: Clovis Otteson <clovis at ipost.com>
>> Sent: Wednesday, August 5, 2020 12:12 PM
>> To: Scot Kreienkamp <Scot.Kreienkamp at la-z-boy.com>; xymon at xymon.com
>> Subject: Re: [Xymon] alerts.cfg DURATION rule being ignored
>>
>> ATTENTION:   This email was sent to La-Z-Boy from an external source.     Be vigilant when opening attachments or clicking links.
>>
>> It's all on one line.
>>
>> On 8/5/2020 12:10 PM, Scot Kreienkamp wrote:
>>> Is that all one line or two lines?  Only asking because in the email it wraps it to two lines.
>>>
>>>
>>> Scot Kreienkamp | Senior Systems Engineer | La-Z-Boy Corporate
>>> One La-Z-Boy Drive | Monroe, Michigan 48162 | ( 734-384-6403 |  |  ) 1-734-915-1444 | *Scot.Kreienkamp at la-z-boy.com
>>> www.la-z-boy.com | facebook.com/lazboy | twitter.com/lazboy | youtube.com/lazboy
>>>
>>> -----Original Message-----
>>> From: Xymon <xymon-bounces at xymon.com> On Behalf Of Clovis Otteson
>>> Sent: Wednesday, August 5, 2020 11:18 AM
>>> To: xymon at xymon.com
>>> Subject: [Xymon] alerts.cfg DURATION rule being ignored
>>>
>>> ATTENTION:   This email was sent to La-Z-Boy from an external source.     Be vigilant when opening attachments or clicking links.
>>>
>>> Hello,
>>>
>>> Our Xymon server is monitoring about a hundred hosts and has been doing
>>> so nicely for years.  However DURATION rule is being ignored. I have
>>> several lines like this in alerts.cfg:
>>>
>>> SCRIPT <script location> <email address> SERVICE=replication
>>> DURATION>30m REPEAT=30d COLOR=red,purple
>>>
>>> Replication is a custom check. But the alert (scripted email) is being
>>> sent as soon as the check goes red, not 30 minutes later. Any
>>> suggestions as to why this could be? Using Xymon 4.3.30.
>>>
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