[Xymon] How to change the refresh time for acknowledgements

[Ryan Novosielski]

John,

Please keep replies “on list.”

I don’t know that there’s much that you can do about that as there is a sweep that goes on, each run of the xymonnet process that runs at whatever interval you’ve selected (the default being 5 mins). I think if you acknowledge and catch that process in the middle, you’re going to get the messages from that run. They might also even have been received already by your e-mail system, before you acknowledged it.

Someone else will know more than I do about the particulars here.

> On Mar 9, 2016, at 1:23 PM, john boris <jborissr at gmail.com> wrote:
> 
> Ryan,
> I understand the web page takes some time to get changed but I have acknowledge issues and still receive notifications for a a few minutes after I acknowledge it. I will have to check the time the next time I do this just to be sure of the lag time.
> 
> On Wed, Mar 9, 2016 at 1:15 PM, Ryan Novosielski <novosirj at rutgers.edu> wrote:
> > On Mar 9, 2016, at 1:03 PM, john boris <jborissr at gmail.com> wrote:
> >
> > How can you change the response time when you acknowledge an issue so that it shows up as a check and you don't get pinged repeatedly. It looks like it takes about 5 minutes for the acknowledgement to take place.
> 
> I’m pretty sure that acknowledgement is more-or-less immediate, and what you’re talking about is the delay before the display is updated.

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