[Xymon] Auto Acknowledge alert

[Blumenthal, Russell]

Thanks, I edited an html email script and included this line in it:

"http://$BBSERVERWWWNAME/xymon-seccgi/acknowledge.sh?DELAY_1=120&PERIOD_1=min&MESSAGE_1=Acknowledged&NUMBER_1=$ACKCODE&HOSTNAME_1=$BBHOSTNAME&TESTNAME_1=$BBSVCNAME&SEND_1=Send";

However, when I click it in the email, it only brings me to the acknowledge page. Am I missing something to get it to acknowledge the specific host/test by using a link?


From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Ralph Mitchell
Sent: Monday, October 06, 2014 10:23 PM
To: John Thurston
Cc: xymon at xymon.com
Subject: Re: [Xymon] Auto Acknowledge alert

The NUMBER value is the ack cookie value that is put in the subject of alert emails.  If you configure alerts.cfg with SCRIPTs to process alerts, the cookie value is handed in via the ACKCODE environment variable.

You'll need to make sure you pick up the most recent cookie value for any given alert, as each one overrides the previous cookie.  If you're sending out email alerts, make sure that the subject reads:

   Xymon [NUMBER] yadda yadda bling

as the xymon-mailack program looks for "Xymon [....] and extracts the NUMBER cookie value to post the acknowledgement.

Ralph Mitchell



On Mon, Oct 6, 2014 at 4:57 PM, John Thurston <john.thurston at alaska.gov<mailto:john.thurston at alaska.gov>> wrote:
On 10/6/2014 11:50 AM, Blumenthal, Russell wrote:
Is there a way to get a link that when clicked it will auto acknowledge
an alert (after the login) with a preset message/time?

What I would like to do, ideally, is have a script that emails out the
information but also includes a link so that anyone that gets the email
can acknowledge the alert just by clicking it.

Well, acknowledge.sh is accessible in the xymon-seccgi path so you should be able to construct an appropriate URL to it. I quick sampling on my own server shows the following information is sent as a POST
DELAY_1=2&PERIOD_1=min&MESSAGE_1=foo&NUMBER_1=509331&HOSTNAME_1=bar.state.ak.us<http://bar.state.ak.us>&TESTNAME_1=conn&Send_1=Send

The questions are, where does the NUMBER value come from, and will a GET work (or must you POST)?

There is also xymon-mailack which might meet your needs.
DESCRIPTION
xymon-mailack normally runs as an input mail-filter for the xymon user, e.g. by being called from the xymon users' procmailrc(5) file. xymon-mailack recognizes e-mails that are replies to xymond_alert(8) mail alerts, and converts the reply mail into an acknowledge message that is sent to the Xymon system. This permits an administrator to acknowledge an alert via e-mail.


--
   Do things because you should, not just because you can.

John Thurston    907-465-8591<tel:907-465-8591>
John.Thurston at alaska.gov<mailto:John.Thurston at alaska.gov>
Enterprise Technology Services
Department of Administration
State of Alaska
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