[Xymon] False notifications

[Root, Paul T]

Hi,
                I have xymon 4.3.10 on Centos 5.11, and have for more than a year.  There is one master and 2 proxies on an isolated network. Only one proxy sends to the master at a time, and manual intervention is required to switch the forwarding of the proxy.

                Twice in the last month or two, I've had my oncall paging me that xymon is paging (and repeating every 30 minutes - as per alerts.cfg) on a test that is green in xymon, and actually never went red, yellow, or purple.   The first time, the oncall even disabled the green test, but to no avail.

                I see in the notification log that the email goes out. But there is no alarm on the system.

                My only course of action was to restart xymon.

                There were some weird things happening Sunday morning in the Cyber Center. And we had a weekly Xymon test on all our linux machines fail to report around the time that the problem started. But the gui was displaying green for the test that was paging (which has a 5 minute status life).



Paul.



Paul Root
Lead Engineer
CenturyLink Network Reliability Operations Center

600 Stinson Blvd, N.E.
Flr 2N
Minneapolis, MN 55413
Direct: (651)312-5207
Paul.Root at centurylink.com

This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.xymon.com/pipermail/xymon/attachments/20141117/405d30d1/attachment.html>