[Xymon] xymon server "could not load hostdata" issue

[Paul Jacobs]

I had similar problems with RHEL7 and 4.3.17 , it was the apache config that turned out to be the culprit. I had to change some of the options for Xymon directories

Alias /xymon/  "/opt/xymon/server/www/"
<Directory "/opt/xymon/server/www">
Options All
AllowOverride All
Require all granted
</Directory>

ScriptAlias /xymon-cgi/ "/opt/xymon/cgi-bin/"
<Directory "/opt/xymon/cgi-bin">
    Allow from all
Options All
AllowOverride All
Require all granted
</Directory>

ScriptAlias /xymon-seccgi/ "/opt/xymon/cgi-secure/"
<Directory "/opt/xymon/cgi-secure">
    AllowOverride None
    Options ExecCGI Includes
    Order allow,deny
    Allow from all




From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of mania bogdan
Sent: 27 June 2014 10:07
To: xymon at xymon.com
Subject: [Xymon] xymon server "could not load hostdata" issue

Hi,

I'm facing an issue with the xymon server.

I have setup a fresh installation of xymon 4.3.17 on a RHEL 6 box. I have only the server defined in hosts.cfg. The main page displays ok, but when I click on a "smiley" it just shows "Cannot load host configuration". In the xymonnet.log I get the following:

2014-06-27 04:24:51 ->  Could not connect to Xymon daemon at 10.106.50.129:1984<mailto:daemon at 10.106.50.129:1984> (Connection refused)
2014-06-27 04:24:51 ->  Recipient '10.106.50.129', timeout 15
2014-06-27 04:24:51 ->  1st line: 'extcombo 2000 2291 2617'

I also get this in the Apache error_log:

[Fri Jun 27 05:01:01 2014] [error] [client 10.106.0.214] 2014-06-27 05:01:01 , referer: http://watchdog.stage.ppaws.net/xymon-cgi/svcstatus.sh?HOST=watchdog.stage.ppaws.net&SERVICE=conn
[Fri Jun 27 05:01:01 2014] [error] [client 10.106.0.214] ->  connect to Xymon daemon at 10.106.50.129:1984<mailto:daemon at 10.106.50.129:1984> failed (Permission denied), referer: http://watchdog.stage.ppaws.net/xymon-cgi/svcstatus.sh?HOST=watchdog.stage.ppaws.net&SERVICE=conn

[Fri Jun 27 05:03:31 2014] [error] [client 10.106.0.214] 2014-06-27 05:03:31 , referer: http://watchdog.stage.ppaws.net/xymon-cgi/svcstatus.sh?HOST=watchdog.stage.ppaws.net&SERVICE=conn
[Fri Jun 27 05:03:31 2014] [error] [client 10.106.0.214] ->  Recipient '10.106.50.129', timeout 15, referer: http://watchdog.stage.ppaws.net/xymon-cgi/svcstatus.sh?HOST=watchdog.stage.ppaws.net&SERVICE=conn
[Fri Jun 27 05:03:31 2014] [error] [client 10.106.0.214] 2014-06-27 05:03:31 , referer: http://watchdog.stage.ppaws.net/xymon-cgi/svcstatus.sh?HOST=watchdog.stage.ppaws.net&SERVICE=conn
[Fri Jun 27 05:03:31 2014] [error] [client 10.106.0.214] ->  1st line: 'hostinfo clone=watchdog.stage.ppaws.net', referer: http://watchdog.stage.ppaws.net/xymon-cgi/svcstatus.sh?HOST=watchdog.stage.ppaws.net&SERVICE=conn
[Fri Jun 27 05:03:31 2014] [error] [client 10.106.0.214] 2014-06-27 05:03:31 , referer: http://watchdog.stage.ppaws.net/xymon-cgi/svcstatus.sh?HOST=watchdog.stage.ppaws.net&SERVICE=conn


I have setup the host in /etc/hosts file, the name is resolvable, the 1984 port is opened and accepting connections. The only solution I could find online was to restart the server but that didn't help.

I'm fairly new to xymon, so if I missed something and if any additional info is required I'll be happy to provide.

Thanks.

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