[Xymon] blank recovered sms alerts on mail

[deepak deore]

Server OS is Ubuntu 12.04.2 LTS
$ dpkg -S /usr/bin/mail
dpkg-query: no path found matching pattern /usr/bin/mail.

This is a symlink so dpkg -S not showing the result. So checked the actual
file which shows that mailutils owns this file. And MTA I am using is
postfix.

$ ls -l /usr/bin/mail
lrwxrwxrwx 1 root root 22 Jan 13 09:39 /usr/bin/mail ->
/etc/alternatives/mail
$ ls -l /etc/alternatives/mail
lrwxrwxrwx 1 root root 23 Jan 13 09:39 /etc/alternatives/mail ->
/usr/bin/mail.mailutils
$ dpkg -S /usr/bin/mail.mailutils
mailutils: /usr/bin/mail.mailutils

I am getting the RECOVERED mails properly but the SMS alerts on mobiles are
blank which are in FORMAT=sms. I havent tried FORMAT=PLAIN, will give a try.



On Thu, May 23, 2013 at 1:19 PM, Jeremy Laidman <jlaidman at rebel-it.com.au>wrote:

> What's the OS that Xymon is running on?
>
> What mail system runs on the Xymon server?
>
> Xymon will probably execute the binary /usr/bin/mail.  What is
> /usr/bin/mail?  Is it mailx or mutt or something else?  On
> RedHat/Fedora/Centos/SUSE you can type "rpm -qi -f /usr/bin/mail" to find
> out.  On Debian-based systems, try "dpkg -S /usr/bin/mail" to get the
> package name, and "dpkg -s <pkgname>" to get the details.  From the error
> message you gave, I suspect it is mailx.
>
> Have you tried with FORMAT=PLAIN?
>
> You could try setting MAIL and MAILC to use nail or mutt rather than
> mailx, if you have them installed, something like this:
>
> MAILC="/usr/bin/nail"
>
> Some folks have had problems with mailx not liking carriage-return
> characters.  Using nail should fix this, but this might also work:
>
> MAILC="/usr/bin/tr -d '\\015' | mail"
>
> J
>
>
> On 23 May 2013 16:46, deepak deore <deepakdeore2004 at gmail.com> wrote:
>
>> Yes, all 3 recipients have the same problem.
>> alert.log has "Null message body; hope that's ok" message.
>> I am using win7 with outlook 2010, MTA is amazon SES.
>>
>>
>> On Thu, May 23, 2013 at 5:26 AM, Jeremy Laidman <jlaidman at rebel-it.com.au
>> > wrote:
>>
>>> On 21 May 2013 22:06, deepak deore <deepakdeore2004 at gmail.com> wrote:
>>>
>>>> HOST=$PRD SERVICE=* EXSERVICE=disk
>>>>         MAIL $ADMIN color=red,yellow REPEAT=20 RECOVERED NOTICE
>>>> format=sms
>>>>         MAIL $MANAGER color=red,yellow DURATION>20 REPEAT=20 RECOVERED
>>>> NOTICE format=sms
>>>>         MAIL mail at example.com color=red,yellow REPEAT=60 RECOVERED
>>>> NOTICE
>>>>
>>>
>>> Are all 3 recipients having the same problem?
>>>
>>> Are there any interesting messages in the alert.log file?
>>>
>>> What OS are you using, and what mail client and MTA?
>>>
>>> J
>>>
>>>
>>
>
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