[Xymon] HTTP / FTP Service Checks - Red Alerts

[Joseph De Nicolo]

Its always a green face so you are right when you mean that the issue is
just temporary. I'll try that Paul, Thanks.
*                                                            *
*Joseph De Nicolo*
*Secure Database Administrator
*
*Center for Complex Network Research <http://www.barabasilab.com>*
*Northeastern University*


On Tue, Mar 26, 2013 at 2:11 PM, Root, Paul T <Paul.Root at centurylink.com>wrote:

>  When you go and check the service, and it is green, is the icon the face
> or a diamond? Do you ever look at history?****
>
> ** **
>
> My guess is that it has a temporary issue couldn’t get through, but on
> retest, it connects and returns to green.****
>
> ** **
>
> The solution is to have xymon delay before it emails you the test is red.*
> ***
>
> ** **
>
> Put DURATION>7 on your HOST line. This would delay 7 minutes before paging
> you.****
>
> ** **
>
> ** **
>
> ** **
>
> *From:* xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] *On
> Behalf Of *Joseph De Nicolo
> *Sent:* Tuesday, March 26, 2013 12:53 PM
> *To:* xymon at xymon.com
> *Subject:* [Xymon] HTTP / FTP Service Checks - Red Alerts****
>
> ** **
>
> Xymon Users,
>
> I have two web servers that I am checking. Hostname-A is an off-site
> server hosted by a third party therefore I only perform basic network tests
> such as conn, http, ftp. The other(Hostname-B) is hosted on my local
> network and I have a client installed to check hardware as well as network
> tests.
>
> I set up a basic Alert for both which emails me when the http, ftp, conn,
> or other service becomes critical(red). I have not modified the tests
> themselves, they become yellow/red based on default values.
>
> Problem:
> I get daily email alerts stating the http service is critical or NOT OK,
> mostly on Hostname-A with the http and ftp service. Conn is never red.
> Hostname-B receives the red status as well but only http - DNS error.
> Whenever I see this alert and I check the service.. its always green and
> showing no problems. Hostname-A receives red status from many different
> errors including ... 'Server Timeout', 'DNS Error', and 'Connected - but
> Empty response (code0)'. FTP gets 'Unexepcted Service Response' from time
> to time much the red status is appearing much much more frequent on the
> http service. I do not have remote access since it is hosted on a shared
> server by a third party.
>
> Where can I make some adjustments on my xymon server to somehow stop these
> faulty red statuses. Can I configure the test to check less often, do you
> think the ping / service checks are being blocked by the third party due to
> the frequency? Perhaps I can change it to check every 10 minutes instead of
> 5 (which I believe is the default). Not sure what the problem is since conn
> is NEVER red so they cant be blocking ping attempts, not sure why the http
> is returning critical when its always green when I check.
>
> Appreciate any help I can get.****
>
> *                                                             *****
>
> *Joseph De Nicolo*****
>
> *Secure Database Administrator*****
>
> *Center for Complex Network Research <http://www.barabasilab.com>*****
>
> *Northeastern University*****
>
> [image: Image removed by sender.]****
>
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