[Xymon] BBWIN hidden services

[Simmons Clint]

We recently upgraded our Symantec AV server, and started to cut the clients over from SEP client 11.x to SEP client 12.x. In doing so the service name changed after a reboot from "Symantec Antivirus" to "SepMasterClient"

The BBWin agent on either 12.x or 13.x does not send the new service name over to the Xymon server properly and therefore is unable to match the service name.

We are running all clients in a central mode.

This also does not appear to be a 32bit vs 64bit issue as we have noticed the issue persists on the 32bit machines.

Has anyone else had this issue with the BBWin agent not sending all windows services properly?


Thanks in advance,
Clint Simmons


This e-mail (and any attachment) is strictly confidential and for use only by intended recipient(s). The opinions therein expressed are those of the author. Its contents, therefore, do not represent any commitment between the company and the recipient(s) and no liability or responsibility is accepted by the company for the above mentioned content. If you are not an intended recipient(s), please notify the author promptly and delete this message.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.xymon.com/pipermail/xymon/attachments/20130312/2a542787/attachment.html>