[Xymon] sepparated disk alerts

[john.r.rothlisberger at accenture.com]

This line of thinking can also be applied to services and processes - of which, I would like to be able to do.

If you monitor a server for serviceA, serviceB, and serviceC.  If serviceC stops, but it is on purpose/known issue, and you acknowledge the alert, will the stopping of serviceA or B then also be ignored?

Thanks,
John
Upcoming PTO: None
_____________________________________________________________________
John Rothlisberger
IT Strategy, Infrastructure & Security - Technology Growth Platform
TGP for Business Process Outsourcing
Accenture
312.693.3136 office
_____________________________________________________________________


> -----Original Message-----
> From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On
> Behalf Of Aiquen
> Sent: Friday, February 15, 2013 2:15 PM
> To: xymon at xymon.com
> Subject: [Xymon] sepparated disk alerts
>
> Greetings
>
> I don't know if this is the correct forum for this question or more like it, new feature
> request. How ever I'm gonna post here and hope someone will point me right if
> this is the wrong place.
>
> For the issue at hand. At my company we use Xymon to monitor thousands of
> servers. And sometimes disks gets filled and thus generates an alert. Sometimes
> this won't get looked into for a couple of days since our clients have specified that
> they want to remove data themselves (and not buy more storage). And as several
> servers have 3 - 8 disk and/or partitions we sometimes have trouble monitoring the
> other disks since one is already sending an alert.
>
> Example:
> Server1 has 3 monitored partitions of a disk:
> /
> /srv/important/data
> /srv/database
>
> with the same limits on all three: 80% -> yellow alert; 90% -> red alert Then if
> /srv/important/data reaches 82% the client wants us to notify them and they will
> free up space. This normaly takes around 3 - 5 working days. But they also wants
> us to monitor /srv/database. And say that 1 day after /srv/important/data gets filled,
> /srv/database reaches 84%. That will not trigger a new alert in the non-green status
> view which is what we monitor.
>
> The question/request is then as this: Is there a way to get the client to report each
> disk/partition as a separate alert, so we can disable the alert for one disk while
> receiving alerts for the other disks/partions. To use the example I want to be able to
> temporarily set /srv/important/data in disabled mode while still getting alerts from
> /srv/database
>
> I know this could be solved by writing my own script for the client, but that was
> disapproved of from management as they want as few custom scripts to maintain
> as possible (we already have dozens of custom scripts).
>
> All help and feedback is appreciated, thanks.
>
> Kind regards
> Calle Lejdbrandt
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> Xymon at xymon.com
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