[Xymon] Xymon and BBWin: issue with special german characters in MS Windows service names

[Becker Christian]

Hi Torsten,

thank you for your information.

I think, since my Windows servers are running the BBWin client in local mode, the “mechanism” doesn’t use the analsys.cfg (?).

Regards
Christian

CHRISTIAN BECKER
System Engineer
CSC

August-Horch-Strasse 28, 56070 Koblenz, Germany
Global Outsourcing Services Central Region  |   cbecker4 at csc.com  |  www.csc.com

Von: bb4 at richter-it.net [mailto:bb4 at richter-it.net]
Gesendet: Dienstag, 26. Juni 2012 11:45
An: Becker Christian
Betreff: Re: [Xymon] Xymon and BBWin: issue with special german characters in MS Windows service names


Hi Christian,



I had a similar problem monitoring ports on a Windows server with german Windows.

There I had to escape the special characters since a netstat did not show "LISTEN" but "ABHÖREN".

Unfortunately I do not remember what exactly I did but in my analysis.cfg there is now something like this:



LOCAL=%[.:]135$ STATE=ABH<99>REN ....



So it looks I replaced the 'Ö' with hex 99.

I think it was something like unicode but I am not sure.



Sorry that I could not be more helpful but I hope I pushed you a little bit in the right direction.



Regards

Torsten



Becker Christian <christian.becker at rhein-zeitung.net> hat am 26. Juni 2012 um 09:55 geschrieben:
Hello all,

I have a Xymon server running Xymon 4.3.7 on RHEL 6.1. This setup is working fine.
Then I have a couple of Windows servers running BBWin 01.2 in local mode with update feature enabled. This is also running fine.

During the deeper configuration phase I recognized that I have an issue with the special german characters.
I found this when I wanted to include services from one of our MS Exchange servers: we have servers running a german MS Windows Server 2008 R2 Enterprise SP1, together with a german MS Exchange 2010.
One of the services is the “MSExchangeMailSubmission”, but this is “just” the service name. I think in Xymon (or better: in BBWin) one has to include the display name of the service one wants to monitor (?). The thing is, that the display name of this specific service is “Microsoft Exchange-Mailübergabe”. That’s it. The special german character “ü”  screws up the setup in that way, that this particular service won’t get displayed in my setup.

That’s not only a problem with our Exchange servers, but for my understanding it is a problem in the “playing together” between the Xymon and the BBWin setup, or better: it is a problem with the german MS Windows setup.

To troubleshoot this thing I changed the locale of my Xymon server from “en_US.utf8” to “LANG=de_DE.UTF-8”, and after that to “LANG=de_DE.iso885915 at euro”, but without any success.
I could monitor these specific services as processes, but this is not what I want.

Do I need to change something else in my setup. i.e. in my webserver?

Any help would be appreciated…

Christian



CHRISTIAN BECKER
System Engineer
CSC

August-Horch-Strasse 28, 56070 Koblenz, Germany
Global Outsourcing Services Central Region  |  cbecker4 at csc.com  |  www.csc.com


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CSC • This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind CSC to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose • CSC Deutschland Services GmbH • Registered Office: Abraham-Lincoln-Park 1, 65189 Wiesbaden, Germany • Board of Directors: Gerhard Fercho (Chairman),Thomas Nebe, Peter Schmidt • Registered in Germany: HRB 7574, Wiesbaden
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