[Xymon] Trouble shooting alerts

[Tim McCloskey]

Hi, 

Depending on what you want to test, many TCP/UDP services are already available.  Simply add service-name to the hosts file (bb-hosts in older versions).

10.10.10.10    ns1.time.foo.asfdasdfasdfasfd.com      ntp dns



Tim

________________________________________
From: Barrie Parker [Barrie.Parker at uregina.ca]
Sent: Monday, November 21, 2011 8:53 AM
To: Bruce White; Tim McCloskey; xymon at xymon.com
Subject: RE: [Xymon] Trouble shooting alerts

Thanks guys.

Alerting using procs does send an alert as expected for all monitored processes/daemons/services/etc. So that was my misunderstanding. And, yes, drilling down on info shows an alert when I use procs and no alert when I use ntpd by itself. I hadn't understood to look at "info" previously; thank you for the pointer.
I had looked at the protocols doc late on Friday and I'm starting to understand xymon's behavior better.

Since the doc for protocols says that the testing is for TCP-based services, I gather that I would need to get at UDP-based services in some other way. I'm assuming that for something like ntpd, I'd need to build a shell script to run ntpq and parse that output, but I'm not sure.

Can someone point me at the appropriate document or at a code sample to look at?

Thank you all again.

>>> "White, Bruce" <bewhite at fellowes.com> 11/21/2011 8:00 AM >>>
I think Tim found the issue.  Click on the info page for the server and
see if the alert shows up in the alerts box.  If the server has no ntpd
test, then no alert will appear in the alerts box.



Bruce White
Senior Enterprise Systems Engineer | Phone: 1-630-671-5169 | Fax: 630-893-1648 | bewhite at fellowes.com | http://www.fellowes.com/



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-----Original Message-----
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf
Of Tim McCloskey
Sent: Friday, November 18, 2011 11:46 AM
To: Barrie Parker; xymon at xymon.com
Subject: Re: [Xymon] Trouble shooting alerts


________________________________________
From: xymon-bounces at xymon.com [xymon-bounces at xymon.com] On Behalf Of
Barrie Parker [Barrie.Parker at uregina.ca]
Sent: Friday, November 18, 2011 9:22 AM
To: xymon at xymon.com
Subject: [Xymon] Trouble shooting alerts

...snip...
The status page shows the red "critical" icon for procs. When I drill
down into procs ...snip...



Should the alert be for 'procs', not ntpd?

Tim
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