[Xymon] html_mail.pl help

Tue May 31 16:44:18 CEST 2011

I am using outlook 2007 sp2.

I will check out the new version a bit later today.

-Kevin

From: David Baldwin [mailto:david.baldwin at ausport.gov.au] 
Sent: Monday, May 30, 2011 3:23 AM
To: KING, KEVIN (ATTSI)
Cc: xymon at xymon.com
Subject: Re: [Xymon] html_mail.pl help

Kevin, 

I am clear on the Xymon-mailack.  The text issue is resolved by the changing to text for the response. I am testing the delay feature. I sent a sample of the mail to you off list.

All good!

IS there a way to stop the repeating background color band? It should only have the one on the left side. Is that something outlook is doing or the output from the html_mail.pl?

Sorry, I didn't realise the repeating background was still a problem. I misunderstood when you said you'd got it working...

The repeating background image is odd. I haven't seen that before. What version of Outlook do you use?

I just checked the HTML in the message, and the background images I am using (which I'm pretty sure are the default set) actually have an image width of 1800 pixels, so any repeat (which is actually default behaviour) should be way off to the right out of sight.

The script should be fixed to use CSS body properties rather than various properties of the BODY tag, in which case the image could possibly be made less wide, although then the background colour would have to be black rather than the status colour. Unlikely that would cause much problem in this day and age though?

  Oh and anything on the mail message length? The full message is not sent. No link to the test page in the message. 

I've just gone back and checked what html_mail.pl code I am using in prod vs Xymonton version - I'd added a link at the top in my current prod version, but will use CSS to do backgrounds and make background explicitly not repeat in 'x' direction...

I will create a new html_mail.pl v 1.3 tomorrow when I get time to clean it up. It would be easier if xymonton had some kind of version control then keeping it up to date would be a bit easier.

David.

-Kevin

From: David Baldwin [mailto:david.baldwin at ausport.gov.au] 
Sent: Thursday, May 26, 2011 7:01 PM
To: KING, KEVIN (ATTSI)
Cc: xymon at xymon.com
Subject: Re: [Xymon] html_mail.pl help

Kevin, 

Thanks David,

I have it running now. I am finding that when using the email ack function these messages are not getting parsed correctly. It is not seeing the delay or and comment text.

I have never used or tested the email ack function, so not sure what it is expecting.

Quite likely xymon-mailack doesn't handle MIME messages ("This is a multi-part message" would indicate this), since there would be too many options to have to cater for.

It is possibly a side effect in your MUA (Outlook?) of receiving an html formatted alert e-mail that by default an HTML reply will be generated - can you configure your mail client to do a plain text e-mail reply? Thunderbird has this feature in the address book selectable per user.

Did it work before you tried html_mail.pl ?

I don't think it is a limitation of html_mail.pl as such, unless some extra headers could assist in hinting to a MUA to reply in plaintext only.

David. 

> -----Original Message-----

> From: David Baldwin [mailto:david.baldwin at ausport.gov.au]

> Sent: Wednesday, May 25, 2011 7:58 PM

> To: KING, KEVIN (ATTSI)

> Cc: xymon at xymon.com

> Subject: Re: [Xymon] html_mail.pl help

> 

> On 26/05/11 2:26 AM, KING, KEVIN (ATTSI) wrote:

> > David,

> >

> > Where can I dl this? I goggled for it. But the hits I got were in the

> > message archives and those are blocked to be at work.

> >

> http://xymonton.org/doku.php/alerts

> 

> David.

> > -Kevin

> >

> >> -----Original Message-----

> >> From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On

> >> Behalf Of David Baldwin

> >> Sent: Tuesday, May 24, 2011 9:51 PM

> >> To: Joe Rindfleisch

> >> Cc: xymon at xymon.com

> >> Subject: Re: [Xymon] html_mail.pl help

> >>

> >> Joe,

> >>> I got your name from the html_mail.pl script.  I recently updated

> to

> >>> xymon 4.3.2 and tried to go live in production.

> >>>

> >>> On all alerts it seems to send out alerts to this one email

> address.

> >>> it seems to send out to all that are intended to receive the emails

> >>> but the one email has only two hosts that it monitors and gets

> > alerts

> >>> from.  now it gets emails on the entire environment.

> >>>

> >> I can't follow what the problem is.

> >>

> >> The script gets called from the alerts.cfg file via the SCRIPT

> > keyword.

> >> The hosts it applies to will be determined by the alerts.cfg file

> >> rules.

> >> The recipient for e-mails is specified by the RCPT environment

> > variable

> >> when the script is called.

> >>

> >> Without the old and new config to compare, I can't help any further.

> >>> I see a lot of references to BB, has this script been updated?

> >>>

> >> The environment variable names have not changed that I know of, but

> I

> >> haven't used it with 4.3.x myself yet.

> >>> # Version       Author          Details

> >>> # -------       ------          -------

> >>> # 1.0           Martin Ward     Initial version. See code for

> >> details.

> >>> # 1.1           David Baldwin   Clean up, remove hard-coded paths.

> >>> # 1.2           David Baldwin   format message as alternative parts

> >>> for plaintext and HTML views

> >>>

> >>> thanks for your help

> >> I've CCed to the xymon list which is a better place to get general

> >> help.

> >>

> >> David.

> >>

> >> --

> >> David Baldwin - IT Unit

> >> Australian Sports Commission          www.ausport.gov.au

> >> Tel 02 62147830 Fax 02 62141830       PO Box 176 Belconnen ACT 2616

> >> david.baldwin at ausport.gov.au          Leverrier Street Bruce ACT

> 2617

> >>

> >>

> >>

> > ---------------------------------------------------------------------

> --

> >> --------------

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> >> http://www.ausport.gov.au

> >>

> >> This message is intended for the addressee named and may contain

> >> confidential and privileged information. If you are not the intended

> >> recipient please note that any form of distribution, copying or use

> of

> >> this communication or the information in it is strictly prohibited

> and

> >> may be unlawful. If you receive this message in error, please delete

> > it

> >> and notify the sender.

> >>

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> >> --------------

> >> _______________________________________________

> >> Xymon mailing list

> >> Xymon at xymon.com

> >> http://lists.xymon.com/mailman/listinfo/xymon

> 

> 

> --

> David Baldwin - IT Unit

> Australian Sports Commission          www.ausport.gov.au

> Tel 02 62147830 Fax 02 62141830       PO Box 176 Belconnen ACT 2616

> david.baldwin at ausport.gov.au          Leverrier Street Bruce ACT 2617

-- 
David Baldwin - IT Unit
Australian Sports Commission          www.ausport.gov.au
Tel 02 62147830 Fax 02 62141830       PO Box 176 Belconnen ACT 2616
david.baldwin at ausport.gov.au          Leverrier Street Bruce ACT 2617

-- 
David Baldwin - IT Unit
Australian Sports Commission          www.ausport.gov.au
Tel 02 62147830 Fax 02 62141830       PO Box 176 Belconnen ACT 2616
david.baldwin at ausport.gov.au          Leverrier Street Bruce ACT 2617
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