[Xymon] Windows PS client svcs data missing

[David Baldwin]

On 10/05/11 2:09 AM, Scot Kreienkamp wrote:
>
> Hi everyone,
>
>  
>
> I've run into a problem with the Windows Powershell client
> intermittently omitting service data on Win2008.  Here's the relevant
> parts of the client data file:
>
>  
>
> Microsoft Windows Server 2008 R2 Standard   (build 7600)
>
> ---snip---
>
> Persistent Routes:
>
>   None
>
> [ifstat]
>
> fe80::619f:8c8:bf22:6ca5%11 2254617444 2999570366
>
> 10.100.1.211 2254617444 2999570366
>
> ::1 0 0
>
> 127.0.0.1 0 0
>
> [svcs]
>
> Name                                    StartupType  Status        
> DisplayName
>
> [uptime]
>
> sec: 8168297
>
> 94 days 12 hours 58 minutes 17 seconds
>
> Bootup: 20110203213923.713291-360
>
> [who]
>
> SESSIONNAME       USERNAME                 ID  STATE   TYPE        DEVICE
>
> ---snip---
>
>  
>
> As you can see, the svcs portion is empty.  I already updated the
> client to the latest PS client files available and it still is
> happening. I'm not a programmer so I'm not sure how I can help
> troubleshoot this, but I'm willing to help in any way I can.
>
services information is gathered from WMI. The builtin powershell
"get-services" doesn't return sufficient information.

Try the following:

open a powershell window (powershell.exe lives in
C:\WINDOWS\system32\windowspowershell\v1.0)

Get-WmiObject -Class Win32_Service

Try running it a few times. Is it slow, or does it sometimes not return
any information?

Also, if you look at the Client data report (link at the bottom of
various pages - cpu, disk, procs, svcs), do you see sections for
[WMI:Win32...] towards the bottom of the report. There should be:

WMI:Win32_OperatingSystem
WMI:Win32_ComputerSystem
WMI:Win32_BIOS
WMI:Win32_Processor
WMI:Win32_PhysicalMemory
WMI:Win32_LogicalDisk
WMI:Win32_QuickFixEngineering
WMI:Win32_Product


If these are missing there may be a problem with the WMI service. Try
restarting it in the first instance.

David.
>
>  
>
> Thanks!
>
>  
>
> Scot Kreienkamp
>
> skreien at la-z-boy.com
>
>  
>
>  
>
>  
>
>  
>
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>
> <#>


-- 
David Baldwin - IT Unit
Australian Sports Commission          www.ausport.gov.au
Tel 02 62147830 Fax 02 62141830       PO Box 176 Belconnen ACT 2616
david.baldwin at ausport.gov.au          Leverrier Street Bruce ACT 2617


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