[Xymon] Issue with the hardware monitoring.

[Johan Sjöberg]

Well, apparently you are not using the dell-poweredge template, since that template does not include a "health" test as in your screenshot.
You cannot use the same template for network devices as for servers.
Have you checked /var/log/devmon.log?

/Johan

> -----Original Message-----
> From: Katragadda, Srinivas [mailto:Srinivas.Katragadda at in.unisys.com]
> Sent: den 23 juni 2011 09:10
> To: Johan Sjöberg; xymon at xymon.com
> Subject: RE: [Xymon] Issue with the hardware monitoring.
> 
> The same template is in use for several thousands of network devices and
> servers.
> 
> Will explain issue in detail.
> 
> We have planned to monitor the H/W of the servers, configured correct
> community string, and configured the SNMP service on the servers. And we
> have installed the appropriate agents software like DELL OPEN MANAGE,HP
> INSIGHT MANAGER and IBM DIRECTOR PLATFORM.
> 
> These are working fine for few servers, and majority of them are not
> working. All the servers are windows 2003 boxes.
> 
> Bad thing is that, we are not getting any errors, other than repeatedly
> missing " the primary OID".
> 
> 
> 
> Thanks and Regards,
> 
> Srinivas  | UGSI | Enterprise Computing Group |   EXT:7573087 -> Desk -->
> +91-80-40323087
> 
> e-mail: srinivas.katragadda at in.unisys.com
> 
> No Defeat is final, Untill you stop trying.
> 
> 
> -----Original Message-----
> From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com]
> On Behalf Of Johan Sjöberg
> Sent: Thursday, June 23, 2011 12:33 PM
> To: xymon at xymon.com
> Subject: Re: [Xymon] Issue with the hardware monitoring.
> 
> As Bruce stated, the wrong template is probably used. You should have
> errors in the devmon log corresponding to the status error. Have you read
> the devmon documentation? If you are going to use devmon you will need
> to have some knowledge about how to troubleshoot it yourself, and how to
> manually define templates for various hardware.
> 
> /Johan
> 
> > -----Original Message-----
> > From: Katragadda, Srinivas [mailto:Srinivas.Katragadda at in.unisys.com]
> > Sent: den 23 juni 2011 08:31
> > To: Johan Sjöberg; xymon at xymon.com
> > Subject: RE: [Xymon] Issue with the hardware monitoring.
> >
> > It says "PRIMARY OID MISSING", other than this, I haven't seen any errors.
> >
> > The templates were not configured by me.
> >
> > Thanks and Regards,
> >
> > Srinivas  | UGSI | Enterprise Computing Group |   EXT:7573087 -> Desk -->
> > +91-80-40323087
> >
> > e-mail: srinivas.katragadda at in.unisys.com
> >
> > No Defeat is final, Untill you stop trying.
> >
> > -----Original Message-----
> > From: xymon-bounces at xymon.com [mailto:xymon-
> bounces at xymon.com] On
> > Behalf Of Johan Sjöberg
> > Sent: Thursday, June 23, 2011 12:29 AM
> > To: xymon at xymon.com
> > Subject: Re: [Xymon] Issue with the hardware monitoring.
> >
> > It would be a lot easier if you just told us the message from devmon.
> > What does it say when you click the clear status? Does it say that
> > some OID is missing? Are there any errors in the devmon log file?
> > Have you made this template yourself? As far as I know, there is no
> "health"
> > test in the Dell template included with devmon.
> >
> > /Johan
> >
> > -----Original Message-----
> > From: xymon-bounces at xymon.com [mailto:xymon-
> bounces at xymon.com] On
> > Behalf Of Katragadda, Srinivas
> > Sent: den 22 juni 2011 14:42
> > To: Buchan Milne
> > Cc: xymon at xymon.com
> > Subject: Re: [Xymon] Issue with the hardware monitoring.
> >
> > The server model is DELL POWER EDGE 1650. On which we have
> > Windows2003 running.
> >
> > I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring
> > agent on the server.
> >
> > Xymon collector is on Linux platform, where most of the network device
> > hardware monitoring is happening fine.
> >
> > I am herewith enclosing the snmpwalk details.
> >
> > Can you please help how to resolve this issue?
> >
> > Thanks and Regards,
> >
> > Srinivas  | UGSI | Enterprise Computing Group |   EXT:7573087 -> Desk -->
> > +91-80-40323087
> >
> > e-mail: srinivas.katragadda at in.unisys.com
> >
> > No Defeat is final, Untill you stop trying.
> >
> > -----Original Message-----
> > From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net]
> > Sent: Tuesday, June 21, 2011 11:49 AM
> > To: Katragadda, Srinivas
> > Cc: xymon at xymon.com
> > Subject: Re: [Xymon] Issue with the hardware monitoring.
> >
> > On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
> > > How were you trying to get "the status"?
> > >
> > >
> > >
> > > On Xymon dashboard, they are showing blank as like below one.
> >
> > Please try and provide more detail than one answer to one question,
> > otherwise this is going to take a week to try and resolve.
> >
> > Please increase the verbosity for devmon, and post the relevant
> > portions of the log (to the devmon mailing list).
> >
> > Please also supply the hardware model, and the template in use, for
> > the server in question.
> >
> > Regards,
> > Buchan
> > _______________________________________________
> > Xymon mailing list
> > Xymon at xymon.com
> > http://lists.xymon.com/mailman/listinfo/xymon
> _______________________________________________
> Xymon mailing list
> Xymon at xymon.com
> http://lists.xymon.com/mailman/listinfo/xymon