[Xymon] Alerting - I'm not doing it right...

[Carl Inglis]

Hi,

You may have a point on the delay criteria. I'll try taking that out.

Thanks!

Carl


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Carl Inglis
Systems Administrator

Rakon UK Limited
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Tel: +44 (0)1522 812630 | Fax:+44 (0) 1522 812664 | Mob: +44 (0) 7786 552915
Carl.Inglis at rakon.com | www.rakon.com

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From: Johan Sjöberg [mailto:Johan.Sjoberg at deltamanagement.se]
Sent: 15 December 2011 11:15
To: Carl Inglis
Subject: RE: Alerting - I'm not doing it right...

Hi.

Maybe it doesn't count as received if the delay of the first line hasn't been exceeded yet?
I have to admit I haven't even seen this UNMATCHED feature before, so I thought all matching lines would generate an alert.

/Johan

From: Carl Inglis [mailto:Carl.Inglis at rakon.com]
Sent: den 15 december 2011 12:12
To: Johan Sjöberg
Subject: RE: Alerting - I'm not doing it right...

Hi Johan,

The relevant section of the Info page looks like this:

winUpdates       carl.inglis at rakon.com<mailto:carl.inglis at rakon.com> (R,S)         1d           -              1d           -              purple,yellow,red
carl.inglis at rakon.com<mailto:carl.inglis at rakon.com> (R,S,U)    -              -              1h           -              purple,yellow,red

It would seem that I have misunderstood the UNMATCHED entry then.

The man page says "The alert is sent to this recipient ONLY if no other recipients received an alert for this event. "

I thought that it meant that for any given pass through alerts.cfg ("this event") the UNMATCHED recipient would only be emailed if the event hadn't triggered any other recipient.

Regards,

Carl


From: xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com> [mailto:xymon-bounces at xymon.com]<mailto:[mailto:xymon-bounces at xymon.com]> On Behalf Of Johan Sjöberg
Sent: 15 December 2011 10:31
To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: Re: [Xymon] Alerting - I'm not doing it right...

Hi.

How does it look in the "Info" page for that server? Both alert lines would match that server, thus giving you an alert every hour, with an extra e-mail once per day, after a day, unless the server is in the printers page.
If you don't want the second alert line to match that server/test, you need to exclude it.

/Johan

From: xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com> [mailto:xymon-bounces at xymon.com] On Behalf Of Carl Inglis
Sent: den 15 december 2011 11:03
To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: [Xymon] Alerting - I'm not doing it right...

Hi folks,

I'm sure this is going to be something really silly that I've missed - but I've been pulling my hair out over this one for a couple of days now.

alerts.cfg

$EMAIL_ALERT=carl.inglis at rakon.com<mailto:$EMAIL_ALERT=carl.inglis at rakon.com>
$LIN_WINDOWS_PROBLEMS=$EMAIL_ALERT

HOST=%lin(.*) SERVICE=%win(.*)
        MAIL $LIN_WINDOWS_PROBLEMS REPEAT=24h DURATION>1d RECOVERED STOP

HOST=* EXPAGE=printers
        MAIL $EMAIL_ALERT REPEAT=1h RECOVERED UNMATCHED STOP

When the host "lin-apps-01" has a yellow alert on it's "winUpdates" services, I expect it to shout about it once every 24h. It is, however, shouting about it once every hour.

It's clear that the first HOST line is being ignored - I suspect my regex is incorrect in some way.

Any thoughts or pointers would be appreciated.

Regards,

Carl


[Winner of the NZ Hi-Tech Awards 2011 - Hi-Tech Company of the Decade]

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