[Xymon] TS - Disabled and cannot Enable it

[d.tom.schmitt at L-3com.com]

I have printer:  Printer143

 

It is disabled and was done so using the command:  

                $BB $BBDISP "disable ${HOST}.* -1 offline"    to allow a
'ping' to enable it

It is BLUE and querying it shows that it is BLUE:

                /home/xymon/server/bin/bb 127.0.0.1 "query
Printer142.conn"

               blue <!-- [flags:OrdAsTLe] --> Wed Apr  6 10:58:39 2011
conn ok

If you go to the 'conn' web page for Printer142, it shows:

                BLUE boarder and BLUE ICON but under history, it shows:

                GREEN diamond IP-of-Printer is alive (0.57 ms)

                

The device answers a 'ping'.

 

I when into ADMINISTATION:  Enable/Disable and enabled the Printer.

There are no devices left to Enable.

I stopped and restarted Xymon also.

 

I tried to 'enable' the Printer with:

                /home/xymon/server/bin/bb 127.0.0.1 "enable
Printer142.conn"

                Multiple times

But the device still shows BLUE/DISABLED.

 

I am running Xymon 4.3.0-0.beta2 and have been for over a year and have
not experienced this problem.

I monitor multiple printers in multiple buildings and this is happening
to 14 out of 28 Printers.

 

Is there a way to get these devices ENABLED again short of removing and
loading them again?

 

 

Thanks,

 

Tom Schmitt

Senior IT Staff - R&D

L-3 Communication Systems West

640 North 2200 West

P.O. Box 16850

Salt Lake City, UT  84116

Phone (801) 594-3030

Cell      (801) 231-7230

eFax    (413) 480-6873

D.Tom.Schmitt at L-3Com.com

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